"I love the products, however the shipping & handling is a bit high. Thankfully, I had a promo code to save some money to help offset."

"Products are really good but shipping charges are too much."

"love your items....great quality.....maybe have 1 time a yr to exchange a personalized item......as i just had to buy another pillowcase for granddaughter who didn't like the first one........"

"Always received quality products"

"the price is waaaay more based on regular delivery and express delivery. it isnt forth coming in the details."

"The advertisement said 15% off would be applied at checkout for personalized items. No discount was calculated."

"I don't appreciate that to get premium shipping you also have to pay the standard delivery charge- my shipping was almost as expensive as my product."

"Your products are great. Too many fees, $7.99 standard delivery fee, $4.99 Express shipping fee, $3.99 Care & Handling then taxes. It cost me more to ship it ( $20.01 ) than the gift itself. ( $ 18.75 ) :-("

"The site says automatic discount for the items I purchased but that was not the case when it was time to charge my card. Very confusing and very misleading. I was also charged for delivery and for shipping came out to $17 even though it said orders over $49 free shipping and my order was $58. Very disappointed."

"I really like the products but way too many shipping fees. Two shipping fees and care and handling plus tax? A 16 mug becomes 36? Ridiculous it’s too bad because I like the actual products."

"I have ordered many items from you and have never been disappointed but why is it that you do not offer FREE SHIPPING. And on top of that you also have all these additional charges. I do a lot of shopping on line and always get free shipping. The only reason I placed this order today, although I am being charged shipping and the additional charges to prepare, is because i liked the items and they are for Father's Day."

"Should have had free shipping"

"You have cute things and if you actually deliver on time, I will think you're amazing!"

"Because I like the quality of your products and you deliver quickly."

"The cost of shipping is so much it is almost 1/2 the cost of the item. There should be an estimated cost given before you get knee deep into the order. Your ordering shipping and handling should be more transparent because an establised company should be able to give the customer an estimated shipping and handling cost on all of their items. I am hoping that my order is as good as it seems online. Crossing my fingers that your product is right on when receipt. No time for errors or inadequate products."