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Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-07-30

Quick delivery great service Thank you PetcareRx

"Simple found what I needed and it was delivered quickly
"

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Verified
2/5

2022-07-29

First order experience was great, second was dissapointing

"Our first order through PetCareRX arrived when it was expected and everything was satisfactory. Our second order was not delivered and I had to call to have them re-order. The re-ordering took a couple days and was not expedited. My dog has been without his medication for three weeks due to this delay. Considering switching companies."

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Verified
5/5

2022-07-29

cat food

"PetCareRx has what I need"

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Verified
1/5

2022-07-29

Took too long

"I was told I would get expedited shipping and did not. Arrived too late."

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Verified
1/5

2022-07-29

Poor customer service

"I needed to return a food my cat wouldn't eat & had to pay shipping for a case of cat food! It cost almost as much to return as the food cost me! I'll never do business with them again :("

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Verified
1/5

2022-07-29

Order Cancelled

"Order cancel on useless reason"


Verified
5/5

2022-07-29

Ordering online with Pet RX was a breeze.

"Ordered my Dog food, which was on sale, it was delivered. No problems."

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Verified
5/5

2022-07-29

Print and reliable services

"Delivered on time as promised. . "


Verified
5/5

2022-07-29

Great service as usual

"Really I'm always surprised how quick the orders get to me. "

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Verified
5/5

2016-12-18

A very smooth transaction

"Third refill, no problems, all information correct and prices are great. I highly recommend them. Have already saved more than the membership fee."


Verified
4/5

2022-07-28

Auto ship

"I am pleased with most aspects of the auto ship. The one I am not pleased with is if the auto ship timeframe comes up and you folks are out of stock, I get no notification that this is the situation. I just don't get my scheduled delivery. Furthermore, once you appear out of stock, the auto ship that I have set up disappears. This appears to be a flaw in your system which I hope you correct, but generally I have been pleased with everything else."

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Verified
5/5

2022-07-28

Great service!

"Has everything I need. The notifications are a nice touch; takes the ‘mystery’ out of the shipping process!"

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Verified
1/5

2022-07-28

Poor customer service

"Very slow shipping. Normally my order is delivered 3 days once processed. This last order was 10+ days. Not acceptable "

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Verified
5/5

2022-07-28

Professional

"The people at PetCareRX handled my cat food order in a very professional caring manner. They obtained the proper information they needed from my vet to process my order without any delays in getting my order out the door and followed thru with the successful delivery time. I will be ordering from them again. Very pleased with this company."

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Verified
5/5

2022-07-27

Excellent service!

"The service is fantastic and they followed up with a courtesy phone call and quick delivery too.
Will definitely order from PetCareRX again!
"

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