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Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.80/5
Return/Replacement policy:
3.65/5
Featured Review


Verified
5/5

2022-07-17

Very easy to use! Great customer service!

"The site was very straight forward and easy to sign up! Any time I had a question response time was super quick!"

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Verified
5/5

2022-07-17

Excellent.

"Great product and timely delivery."

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Verified
5/5

2022-07-17

Water Dispenser

"Found water dispenser for size I had been looking for.
Shipping was too much but I wanted this smaller size.
"

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Verified
5/5

2022-07-17

Great service!

"Straightforward and simple. Good customer service too "

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Verified
1/5

2022-07-17

I have NOT received the items I ordered.

"I have NOT received the items I ordered. UPS tracking has shows the package is in my area for the last eight days (since 7/8/2022), but it has not yet been delivered."

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Verified
4/5

2022-07-16

Great! But...

"This company offers great products at an unbeatable price however their shipping time seriously takes forever. They offer a program where you can have up to 3 dogs on it, it's like $100 something a dog per year but the prices are even lower if you do that! But again.. shipping takes forever lol. I guess everything great thing has a catch to it so you'll have to decide what's worth it. Saving money or waiting forever it lol.."

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Verified
4/5

2022-07-16

Good price

"Good price on my pet's prescription. Easy to order and shipped quickly. My only complaint is the phone calls trying to get me to subscribe or whatever it is called. I had to block their phone number.
"

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Verified
5/5

2022-07-16

Great Prices

"Free delivery. Great prices. Everything you could possibly need for your pet. Fast shipping and auto delivery as well. Two thumbs up. "

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Verified
5/5

2022-07-15

Great Experience

"The people on the phone were very helpful. They contacted the vet and delivered the medication in a very timely manner. Great prices and great help. Thanks so much."

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Verified
4/5

2022-07-15

Good service

"I've always had good experiences. They have good prices and sales. My only issue has been if things need to be adjusted in the order I've gotten less of a deal. For instance instead of 30% off it changed to 20%. Still overall a great way to but power meds"

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Verified
5/5

2022-07-15

Great prices and service

"They have the best prices out there and great service too. Good selection of products."

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Verified
1/5

2022-07-15

Still haven't received

"Ordered july 1st, its july 15th. Said it would take 2 days to process then should get next day, still haven't received but have gotten plenty emails saying to sign up for automatic refill for discount. Why would I refill when i can't get the original order?"

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Verified
1/5

2022-07-15

Broken "Promises"

"I was told that if I joined their membership program my prices would be much lower, including the current order I had made. That never happened, though. Also, their webpage advertises 30% and more (at times) discount, yet that was not true for me either. At this point, I do not trust this company!"

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Verified
5/5

2022-07-15

great service

"I was able to complete my refill request on line. Petcare RX was timely in getting everything they needed from the vet office and got the medicine out to me quite quickly. A very easy process. the pricing is also better for the specific med I am ordering than anywhere else I can find."

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Verified
4/5

2022-07-15

Good price speedy service

"I purchased some Blue Buffalo cat food at good price with discount. Delivery was quick. Some got damaged upon arrival. Customer service was friendly and helpful. Refunded me the bad ones. It was a pleasant experience. I would order from them again."

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