"It took approximately 2 weeks for delivery of my pets medication."

"Ordered a case of 24 wet cans of wet food, but received an open case missing 1 can. Wanted to return the whole case, but customer service refused and refunded only the 1 can missing. Who knows what else might go wrong with that open case? Threw out the whole case, will never use this service again."

"Easy to order and great prices on meds. Delivery is fast too!"

"Customer service is good and shipping reliable. The only negative is that one of my regular refill items seems to be out of stock more than it is in stock. It is fairly annoying having to go to other sources for this item, considering that I pay a fee for a PetPlus membership."

"Fast shipping. Good items. "

"I was advised to get mobility diet food for my 14 yr old Corgi. Was pretty quick! and a call the same day for your representative. Very smooth! Appreciate all the great customer service."

"If you track a package and it says it was shipped over a week ago and yet there is no detail as to where it went next, that's an issue. Then it says it will deliver by 7pm on Tuesday. Wednesday comes, still no package. I guess they need to figure out a different shipper or else order your pet's prescription about a month before you need it."

"PetCareRx always ships my orders quickly and for free with PetPlus membership. I am very satisfied with their service. On the rare occasion that I called customer service they were very helpful and resolved the issue immediately."

"Pet Care RX has been awesome with lower cost of my dog's prescriptions. They have been available for questions whenever I've called and have returned calls if I had called after hours. Very pleased with service and cost."

"I ordered a large quantity of a particular item. Although they did not say it when I placed the order, they did not have enough in stock. They sent a partial order. After several days after the partial order, they canceled the remaining order. This process was not timely. The only communication received was an email saying my partial order had been shipped and then several days later an email saying the rest of the order had been canceled. I recognize there are supply and shipping issues, but it would have been helpful if this could have been taken care of timelier so I could have moved forward with another supplier."

"previous CHEWY Customer.... PetCareRx got 'em BEAT!! HANDS DOWN."

"Excellent, had trouble finding Revolution 3-month and you had it."

"Good service, excellent selection — a big operation. The expensive fee for the free shipping and discount prices club are deceiving. You can buy almost anywhere for the same price including free shipping. I’m just saying don’t believe all their advertising claims. "

"I appreciate the emails, and shipping notifications. Once I received the food, it was not what was on the web-site. I specifically ordered as I know the food has been slowly phasing out, and was excited to still see it on your web-site. However, I received the Chicken version. Feel I paid a little too much, but, I don't know what else to do. I think your ordering, follow-through and all are very well orchestrated, but receiving what was on the order/even looking at the ingredients to verify---and then not receiving....well"

"With two large dogs I go through a lot of food. I've been a Chewy customer for years but I've switched a lot of my purchases to PetCare. Their prices are better than Chewy especially if you become a member for a nominal fee. Their deliveries are fast as well. Although they do not have a large selection of product like Chewy, they make up for it in better pricing."