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Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-05-09

Exceptional

"Fantastic customer service and great prices!"

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Verified
5/5

2022-05-08

2nd time ordering

"This is the second time I’ve ordered products for my dogs and it was a quick delivery and exactly what I ordered!"

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Verified
5/5

2022-05-08

Recommend

"Affordable prices and fast service"

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Verified
3/5

2022-05-08

Doubles of order

"I ended up with what I needed in my cart, paid and then somehow my order was doubled. Luckily it won’t go to waste, but it was not what I expected"

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Verified
1/5

2022-05-08

Not what I purchased!

"False ad, picture one sent another "


Verified
1/5

2022-05-08

Prescription not received

"The website said the prescription should arrive in 5-7 days. It has been over a week and the tracking app says I should contact the carrier or shipper. Petcare rx was contacted and they said “we can’t control the post office. They did not offer any other help. My dog now has no heart medicine left. "

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Verified
1/5

2022-05-08

Not Good

"The dog food is so light and puffy that I feel that it would take a lot to fill a dog up. BUT my little dog wouldn't touch it. She is very picky but usually tries at least one piece. It is also the most expensive dog food I've seen on the market. I asked for a refund and they would not give it to me. In the past if she didn't like the food I got a refund and donated to the shelter. All around a failure for me and my dog."


Verified
5/5

2022-05-08

Great delivery

"Always quick delivery and great communications!"

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Verified
5/5

2022-05-08

A+ in customer care!

"I had a problem with a cat snack being smashed into little bits. I took a picture of the product I received next to some that I still had left. PetCareRx totally stood behind their product! You can’t ask for more!"

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Verified
5/5

2022-05-08

Thank you

"Was notified of availability of desired product! Very helpful!"

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Verified
5/5

2022-05-08

Excellent

"Excellent customer service and product prices!"

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Verified
5/5

2022-05-07

Great company.

"Always great service. I can't find the food my kitties like in any local store and not even on Amazon. PetcareRX helps me keep my kitties happy with easy ordering and easy shipping. Thank you "

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Verified
5/5

2022-05-07

Fast Shipping

"I am having trouble finding a certain product in stores or online. But they have it and shipping is fast."

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Verified
2/5

2022-05-07

Slow Shipping

"Shipment ends up being delivered via USPS where it bounces around between facilities or sits for days in destination facilities. I would rather pay more for my prescriptions than run out of meds for my pet and have to wait for days. "

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Verified
1/5

2022-05-07

Badly damaged delivery

"Food delivery very damaged. Reported to PetCareRX same day. I requested refund, still no response 9 days later. VERY disappointed with them I will not use them again"

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