ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.80/5
Return/Replacement policy:
3.65/5
Featured Review


Verified
5/5

2022-05-15

Pet Care delivers

"Always on time at a decent price."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-15

Cat food

"They had my cats food,it came fast and great communication"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-05-15

Good selection and price

"Had what I needed and was good pricing. Would like to see more litter option and healthy food like Fromm.
Fast shipping.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-05-14

Terrible

"Product never delivered. No updates, no contact, nothing. Stay away!!!!"


Verified
5/5

2022-05-14

"Never have had a problem."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2022-05-14

Great Service

"After my completing all requested information for my first order, they confirm my dog's prescription and refills with our vet. Shipping is fast and reliable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-14

Very Pleased

"I was very pleased that I was getting a refund back while also having the plan!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

Verified
5/5

2022-04-05

Great assistance securing prescription from our vet and quickly filling.

"After checking with my vet, placed order and was then delayed by vet. Notified by PetcareRx and called vet. again. Vet. called PetcareRx and immediately received confirmation via email."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Product Returns/Refunds/Exchanges

Verified
1/5

2022-05-13

Website hiccups

"Attempted to make purchases twice and the orders were completely wrong. The items changed on my order and things were deleted. Awful experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-13

Quality and pricing

"They have a great amount of selection on all your pet needs. I’m a first time buyer and will continue to purchase from them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-13

Mrs Campbell

"Was fasttttttt. Great and efficient. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-04

Meds

"Going on vacation and pills arrived the day before leaving. Was relieved .
Thank You PetRx.....
"


Verified
5/5

2013-07-04

Easy ordering and fast delivery

"It was easy to place the order. Contacting the vet's office for approval was completed the next day and shipment was begun."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2022-05-12

Pony Express?

"I haven't received it yet!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-12

Fast service

"You had what I needed when nearly everyone else was out of stock. Thank you for being there!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process