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Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-04-10

The package fast to my house

"Good Product easy to use thank you"

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Verified
5/5

2022-04-10

Best customer service ever!

"Each and every time I place an order, whether for meds for my dog, or food, snacks and toys, my orders are delivered before I can say PetCareRx.
"

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Verified
1/5

2022-04-10

Haven't received anything yet. Still waiting for my order.

"waiting for my order, back order "

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Verified
5/5

2022-04-09

"Prescription Dog food cans came crushed. I have a can opener that removes the whole top lid and with the dents in the cans, it won't open them. I called and was refunded those cans right away."

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Verified
5/5

2022-04-09

Very Good Experience

"First time ordering from these folks. Good price, and prompt and timely shipment."

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Verified
5/5

2022-04-09

Well done

"Everything was great. I wish the description had included size (length) of the kong toy - which was the only thing I really wanted. It turns out that Large is longer than my dog but we have donated them and will order again."

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Verified
5/5

2022-04-09

Couldn’t be happier

"I always have a great experience, every time I call. You get to speak to a human almost immediately. They are helpful and courteous. They resolve your problems and answer your questions quickly and accurately. My dog has a chronic condition requiring daily medication and the dosage can change. A quick phone call is all that is required to update any new information. I get auto ship monthly. I also get food and supplements at great prices. Caring for an older pet can be challenging but PetCareRx makes it a little easier!"

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Verified
1/5

2022-04-09

Horrible refund/return policy and service I recommend CHEWY.COM to any pet owner

"My brand newly adopted puppy suffered from serious Gastrointestinal issues. As a longtime and decent size orders customer, I thought they’d understand once I called them as an already worried upset puppy mom. I couldn’t use the 2 cases of puppy food I ordered or use the freeze dried natural food, as my pup was placed on antibiotics and Rx only puppy nutrition diet. They refused to pay to ship the $90 of items I needed to return. The shipping alone would cost me more than that. Not to mention I was keeping the rest of the $258 order items I purchased. I thought PerRx was about they’re customers. I was WRONG!! CHEWY.COM has an absolutely better refund/return policy!! I’ve switched already! "

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Verified
5/5

2022-04-09

Betty

"Plenty of stock. Delivery was fast. Very pleased."

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Verified
5/5

2022-04-09

Quick Delivery

"Ordered and received dog food items within a few days. One dog devoured the food while other ate it at a slower pace.
Glad to be able to try out the food concept.
"

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Verified
1/5

2022-04-09

Never received it

"Never received my order Would not recommend using"

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Verified
5/5

2022-04-09

Great service

"Quick delivery and easy ordering. Also great customer service "

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Verified
5/5

2022-04-08

Dogs Treats

"Could not find the treats that my Kirby loves anywhere"

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Verified
1/5

2022-04-08

Did not receive shipment

"Never received the shipment "


Verified
1/5

2022-04-08

I never even got my medicine.

"Two different customer service reps told me two different things and I still don't have my prescription. I was told to call every day to check and see if it's back in stock. Then the other rep told me it would be filled automatically but I still don't have it. "

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