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Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2021-12-30

great service as usual

"always provides great service and great products. "

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Verified
5/5

2022-03-16

Great price and fast shipping

"They had a wet cat food for my prescription kidney diet cat that wants in stock elsewhere, and the food was priced well, it shipped quickly, and the box it came in had adorable graphics! Will def order from PetCareRX again!"

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Verified
5/5

2022-03-16

Perfect !!

"Worked as expected got what we ordered !!"

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Verified
5/5

2022-03-15

Quick response

"It was quick response as always."

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Verified
5/5

2022-03-15

Satisfied.

"Products arrived when expected and the prices were lower than other suppliers we have purchased from."

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Verified
2/5

2022-03-15

Disappointed

"PetcareRx did not follow up, as promised, in contacting my vet for prescription food authorization."

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Verified
5/5

2022-03-15

Will order again

"Good price on dog food and delivery on time."

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Verified
1/5

2022-03-15

Had to cancel order

"They were that bad. They are out of date requesting script via mail. Got my order with Chewy next day instead. "

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Verified
5/5

2022-03-15

Fast and easy !

"They even contacted my vet for script!"

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Verified
3/5

2022-03-15

Out of Stock Products

"I am upset because the medication I need for my dog is out of stock and I was not given an ETA as to when it would be available."


Verified
5/5

2022-03-15

Satisfied customer.

"The items that I ordered came very quickly and in good condition. I was very pleased with the time that it took."

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Verified
5/5

2022-03-15

So happy

"Approval, and shipping of my dogs meds were faster than every other medication website we have tried. I'm so happy to have this service!"

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Verified
4/5

2022-03-15

"All was fine but they did cut our order to a third of what we'd hoped to purchase. As a nonprofit we depend on these a lot and was so excited to find them available. However, they cut the size of our order. While limitation is not the problem, as we understand those limitations right now, it would have been nice to know upfront, on the website, prior to ordering. They were kind enough to go ahead and give us free shipping, since we originally bought enough to cover shipping, and they arrived fine, but it would have been nice to have a heads up that we were only allowed to purchase a specific number."

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Verified
5/5

2022-03-14

Good service

"Order was promptly processed, shipped and communication exceptional. Product was as described and of good quality. "

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Verified
2/5

2022-03-14

Half my order

"I only received half of my order. Is the other half coming? Was it canceled? Some info would be nice."

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