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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.78/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
1/5

2022-03-11

Product listing was misleading, customer service was uncaring

"Their website showed multiple dog toys in one listing, suggesting that by adding to cart you were getting the group of 5 toys. Wanting to buy in bulk, I added 4 to my cart and expected to receive 20 toys. When the package arrived, there were 4 toys. So I called PetCareRx and was told by the person I spoke to looked at the listing and agreed that it seems I should've received 20 toys but that she wasn't the person who deals with that and she'd have the correct person call me back to correct things. I waited a few days and got no call back. So I called again and spoke to someone who could care less and had no interest in correcting things. That was the first and last time I'll buy from PetCareRx. "

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Verified
5/5

2022-03-10

Quick

"Seamless from ordering to delivery. Thank you."


Verified
5/5

2022-03-10

Good stuff, good service

"Good prices (better than Amazon on our pet food) and very thorough follow up on our prescription. "

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Verified
1/5

2022-03-10

Shipping charge for weight

"Was going well but next order had 35$ shipping charges. I was told being a member no shipping charge. Amazon doesn’t charge for same product and I can purchase all locally "

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Verified
5/5

2022-03-10

Service with care

"I got what I needed for my Pets,"Ivy and Peanut", and they called the Vetenerian's office and had my request corrected. If not for that call I could have given my dog's the wrong dosage. I definetly reccomend PetCareRx."

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Verified
5/5

2022-03-10

Very happy with this service

"We've had nothing but good experience with this service. I was wary that it would not be worth it but we've more than saved what it costs. There was only one medicine that we could not get in the type (liquid) that we preferred so hopefully they will continue to add to their inventory."

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Verified
5/5

2022-03-10

Great experience

"First time to order from this company. Great experience, will order again "

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Verified
5/5

2022-03-09

My first Pet Care Rx purchase

"Processed and shipped in a timely manner. I did receive MORE than several phone call, telling me I had not received all the discounts I was eligible for. Instead of wasting time calling, why not put the discount on my order? Otherwise, good service. "

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Verified
5/5

2022-03-09

Easy Peasy!

"Such a quick and easy process to obtain my dogs prescription eye drops and Bravecta. Prices are better too!"

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Verified
1/5

2022-03-09

Still trying...

"Needing to return a product. Three emails sent (2/28/22, 3/3/22 and 3/9/22). No response. "

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Verified
5/5

2022-03-09

Fast delivery and reliable product

"Overall good experience! Thanks."


Verified
5/5

2022-03-09

Great

"Easy and quick, no delivery problems!"

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Verified
5/5

2022-03-09

Great experience with PetcareRx

"Received my order exactly as I requested on time & in excellent condition. "

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Verified
5/5

2022-03-09

Great service

"You had exactly what I needed...the website was super easy to navigate...great communication with my veterinarian...easy purchase and quick delivery!! Thank you!!"

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Verified
5/5

2022-03-09

Quick Delivery & Great Prices

"Happy with shopping experience "

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