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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.78/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-03-03

Cat food order

"Order came on time and in good condition. "

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Verified
5/5

2022-03-03

No issues.

"Product arrived and I was pleased with them. "

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Verified
5/5

2022-03-03

great experience, will shop again

"Fast ship, well packed. Fresh product!"

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Verified
2/5

2022-03-03

Meh

"They delivered half of what I ordered. I still have not heard back about the items that have not been delivered -- no emails, no calls. Hoping for a refund if they don't deliver, but I don't have high hopes."


Verified
5/5

2022-03-03

I’m a repeat “Plus” customer

"Quick service fair prices"

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Verified
5/5

2022-03-03

good pricing / fast shipping

"Great site, great prices and fast shipping."

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Verified
5/5

2022-03-02

Very fast

"They contacted my vet for a prescription, filled and shipped it within a day, and I received it within 2 or 3 days of placing my online order with no hiccups. This is the best customer service I have had with any online veterinary prescriptions."

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Verified
5/5

2022-03-02

Great service

"One of the few places that had the Welactin in stock and for the same price. Quick delivery time also."

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Verified
1/5

2022-03-02

Don't Buy from Pet-RX

"Never received any of the medications I paid for. Got repeatedly robo called for DAYS to verify a heartworm prescription when I provided my vets contact info. Ended up out $200 for 2 cases of canned dog food. Absolutely terrible customer service. Won't ever shop here again."

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Verified
4/5

2019-09-20

Efficient service

"Quite reliable w RX refills."


Verified
5/5

2022-03-02

Great item and even better service

"Arrived quickly. It was shipped quickly."


Verified
1/5

2022-03-02

Meh

"PETCARERX was unable to fulfill my order for my cat. They would not accept an email copy from me of my cats prescription. They would only accept it from the vet clinic. This would have been amazing if they could accept an email instead of me having to mail it in. "


Verified
5/5

2022-03-02

Website ease of use

"Found everything I wanted quickly & at the right price.
Prompt shipper as well
"

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Verified
4/5

2022-03-02

Just Okay.

"The product was nice. The packaging not so much. Just thrown in a box with no bubble wrap and the product leaked out onto the box. I feel like some of what I purchased was waisted . They should check the lid for tightness and put a little wrapping inside to secure the bottle from shifting around even if it is a plastic bottle. The product is great and smells good."

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Verified
4/5

2022-03-01

Excellent Customer Eperience

"I was looking for cat food and was having a very difficult time because of the supply issues due to the pandemic. I tried several big box stores and could not find what I was looking for. I stumbled across this website and found the cat food that I needed. Now, I did not rate them excellent because they had the cat food. From the time I placed my order until it was delivered to my home, PetCareRX communicated with me as to the status of my order. This was done via email but the emails themselves were in a language that caring and seemed personally addressed to me. I will definitely order from this company as my first try, rather than my usual big box stores."