"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"Alway fast, efficient & reliable!"
"I am a member, they offered my first years membership for free!!! Meds are very affordable and food is about half the cost of website online… very happy."
"I usually buy Fancy Feast from another company. All companies lately have been very low on Fancy Feast due to a supply problem. I was unable to purchase the Fancy Feast my cat prefers, so settled on a different flavor. I thought I'd try a different company and settled with PetCareRx. It took over a week to arrive compared to 4 days with my other company, and cost me $10 more! I won't be using PetCareRx anymore."
"One item out of 7 I ordered has arrived (ordered 2/22, it is now 3/5) despite them all saying “shipped” in my customer portal. No word from the company as to why the rest of my order is so delayed. "
"I stumbled across petcareRX when i was unable to find my dogs preventative medications. Luckily petcare had it and was delivered promptly. Super excited i don’t have to change my dogs medicine and loved my follow up call from customer service. Super easy super friendly and highly recommend… i actually recommended pet care to two friends at dinner over the weekend who were having difficulty locating their pets medicines online! "
"I ordered the 12 inch water stand and bowl.It came in quickly. Easy to navigate the website and to do the ordering. I'll be back!"
"Fast and efficient, I was very happy and pleased."
"Easy to order and came in a timely manner
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"It was easy to order the product & it arrived well packaged."
"Ordering and receiving my items was a breeze. I will order again. Prices were good too!"
"Ordered what was hard to fine elsewhere"
"Required vet Rx. Sent same. Order was never fulfilled. Ordered from Budget Rx. Delivered in three days. No comparison!"
"Good prices! Contacted our vet for the prescription. And shipped quickly!"
"Fun Tuffy dog toys for my little rascal. "
"5 stars for the price, product ordering and free shipping
3 stars for the Normal Pricing
2 stars for their longevity in this market
Pro: Easy Ordering and Quick Shipping. Had the order at my door in less than 3 days. Product is fresh and in good shape with a long shelf date. Price was good with discount.
Cons: Only reason I ordered was a one time 28% discount. This brought the price down to be a bit less than Chewy. Would never buy at normal price, my local Petsmart and Feeder Supply has it cheaper even with the local tax.
Other: They shipped two 30lb bags of dog food in the same box. One 60lb box is more than most people can deal with. Plus one heavy box is more easily damaged in shipment. I expect this kind or rampant stupidity from Amazon but not from PetCareRX. Had only my wife been home she would have needed a hand cart to bring it into the house.
Summary: PetCareRX will never compete in the pet food marketplace until they stop charging List Price. I think they expect the same profit margin they make on prescriptions to apply to pet food and supplies. There is simply too much competition in this marketplace for vendors all selling the same product lines. If they continue to offer 20-28% discounts I will continue to order from them, but I expect these discounts to vanish after this introductory period.
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