"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"They deliver on time and boxes in great condition. "
"I was shopping around for medication for my dog who suffers with severe anxiety since the arrival of his human baby brother (who has serious medical needs). With alarms constantly going off on vent machine for his baby he panics as any protective guardian dog would. To ease his stress the vet ordered Prozac but getting the script filled at a regular pharmacy was much too expensive as he doesn’t have medical insurance a human would have. A friend recommended PetCareRx. I was impressed by the professional, knowledgeable and caring help I received by their customer service and the low cost was surprising. A great company to deal with and I would highly recommend them to all my pet loving friends and family."
"This is my first order and I still have not received it. Apparently the package was damaged in transit and returned to sender. However Pet Care RX did not resend it until I called Customer Support. Hopefully it will be shipped ASAP"
"When excellent product was available it was deliver promptly"
"I received the wrong medicine. I contacted them 2 times via email. Then I received a sale email asking me to join their membership but no email regarding the wrong item. The item was NOT in the manufactures box, it was only in a baggie. The tamper proof seal was a little up on one side so the product had leaked a small amount in the bag."
"Shipping, prices and service were great."
"Discount is great but shipping was pretty slow."
"Placed an order for dog treats and the order was reduced to 1/5 of what I ordered. When I spoke to customer service they said that happens all the time as the system automatically reduces everything to a maximum of 10 of any item. Having 4 dogs that are heavy chewers 10 treats don’t last long. I will save myself the frustration in the future and order from someone that will fulfill a complete order and not make me track down my refund. "
"Pricing is reasonable and shipping was quicker than another vendor I’ve been using. Good variety of pet food flavors. Wished they carried the bison, so I had a bit more variety to choose from due to my Dog’s allergies. "
"Unbeatable low prices but if you receive a damaged item, they will not contact you back. "
"I had trouble finding a vet line dog food they ran out but sent it the next day
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"Can't beat the prices. Delivery is fast and free. And the customer service is great."
"Good selection, great prices and wonderful service!"
"Great customer service, but shipping took 8 business days. Pretty ridiculous."
"In a nut shell my order was not delivered there were 2 pkgs. UPS claims in was delivered! It wasn't me that got it! I called PetcareRX up & they got things started to find out what happened. They said I needed to file a claim with UPS 1st. So I did that & called back to PetcareRX & they reshipped most of what I ordered & sent an awesome huge ball with a ball inside it!! To get the order to where it was dollar wise when I ordered.. They didn't skip a beat,, they sent it out & I received it within a few days!! My girl loves that huge ball within a ball!! I will continue to shop with them!! I was totally shocked with the wonderful care I received & their willingness to make it right!! Thank to all those who went that extra mile to help make things right for me & my girls!! You are all Awesome!!"