ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.78/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-02-11

Excellent service

"Very caring staff. Fast accurate service. Kept me informed at each stage of processing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-11

Pet care Delivery

"It was very good. What I ordered was correct and it got here on time."


Verified
5/5

2022-02-11

Fast delivery

"For the past orders, we’ve never waited long at all for deliveries. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-11

Great experience

"Easy to order, great discounts, arrives quickly. Couldn't be more pleased!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-11

Everything from ordering to delivery was excellent!

"The entire process was a true joy! Easy to find what I needed, order it and talk to customer service. Thanks!"


Verified
1/5

2022-02-11

Worst Service

"Nothing good to say. Never placed order. Too many issues to count."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-02-11

Great Service

"Easy to order. Fast delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-10

Just in time

"Always a great experience and value in price and they send reminders always at the exact perfect moment"


Verified
5/5

2022-02-10

Package got to me on time!

"Package got to me on time!"


Verified
1/5

2022-02-10

They’re an online store but their product availability doesn’t get updated

"I ordered a kidney care food product for my cat that was prescribed and it said it had 3 items left so I ordered it. But then I get an email after my vet approved the order that they are out of stock. I don’t know how this could happen if they’re an online store"

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2022-02-10

Gunther

"We had trouble ordering a Medication from a Competitor. They were able to get the Med and gave us a discount for joining. Very prompt and proffesional service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-02-10

Not in stock

"Placed order and then received email several days later item was not in stock. Then received an email wanting to charge my CC to become a member."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-10

Great Service!

"Order received very quickly! I am very happy with the service I received."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-10

Super Great!!

"Amazing service and pricing for quality food "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-10

Excellent Company

"My transaction for my pet's prescription was processed with ease and very fast shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process