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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.78/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-01-08

excellent service

"Rapid delivery at a good price!"

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Verified
1/5

2022-01-07

Add upload document feature for food scripts

"Having to ask my vets office to continuously provide scripts for kidney food is antiquated and frustrating to say the least. Other online pet food stores allow you to upload a picture or a file of a written prescription for food, whereas you only allow people to MAIL in a script. That’s ridiculous. I won’t be using PetCareRx again"

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Verified
5/5

2022-01-07

Followed thru with Vet

"Had to reach out to my Vet twice but RX was approved and they delivered shortly thereafter. Do far, so good."

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Verified
2/5

2022-01-07

Overpriced. Confusing membership. Slow shipping.

"It was a bit difficult to order. Their prices are much higher than Chewy.com or Amazon or Petco. I just ordered from them because they had what I needed in stick and others didn’t. I keep getting notices and emails saying please complete your order even after I received the item. Then they started harassing me about a membership. I’m glad the item was in stock but I would have appreciated less hassle and harassment "

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Verified
5/5

2021-11-08

Great Service

"I was not able to find 24 carton of Fancy Feast Grilled Seafood anywhere in my area and decided to just "google" it. When PetCareRX came up I decided to give it a try and much to my surprise it was available and shipped immediately. The package arrived about 3 days later which was terrific. Penny and I are very happy.
"

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Verified
5/5

2022-01-07

Helpful

"My vet didn’t originally approve the prescription but with the help of the petcare rep we got it figured out and I received my items with speed. The rep knew who I was when I called back and I was impressed with the service."


Verified
5/5

2022-01-07

Great product!

"My dogs love these bones and the package arrived on time."

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Verified
1/5

2022-01-06

Scam company.

"The charged me. Nothing ever came. I called they said ‘everything was out of stock’ I had ordered. It’s all still available on their website."

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Verified
5/5

2022-01-06

Great customer service

"They are always very polite and fast shipments "

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Verified
5/5

2022-01-06

very fast!!

"this is the only place i could find my cat's food and they delivered literally 24 hours later! i'm very happy with this company!"

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Verified
5/5

2022-01-06

Great price and quick delivery.

"Great price and quick delivery."


Verified
4/5

2022-01-06

Happy, but one glitch

"I was pleased to see that some of my cat's food was available here when it is unavailable from other sellers. Placed my order, and then got a call telling me that one type was not available and they didn't know when it might be. I cancelled that part of the order. Everything else came in promptly and in good order. I did appreciate that they followed up with me. Overall, I'm pleased!"

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Verified
5/5

2022-01-06

Delivery

"It was absolutely purrfect"


Verified
5/5

2022-01-06

Had everything I needed

"Great service and lots of choices for cat food. "

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Verified
1/5

2022-01-05

Missing item

"Ordered and paid for two items, one was missing and my email has not been responded to after 3 business days from sending. "