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Product & services pricing
3.96/5
Chance of future purchase:
3.85/5
Shipping & packaging:
3.72/5
Customer service:
3.69/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-03-15

Happy happy!

"I love using petcare rx very reasonably priced and items get to us very quick! "

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Verified
3/5

2024-03-15

confusion regarding stock on item

"Received email stating item I ordered was now "back in stock" no mention of being out of stock when I placed order, or I would have purchased elsewhere. Phone calls and email sent (with no response to email) to figure out what was going on. Was told "that was never out of stock, it was in our warehouse, should ship today" (no way for me to know that information). Didn't ship for two more days.
Truthfully, I should have been more attentive to expected arrival date originally, but that said, delivery would still have been too late for what I needed. When I tried to then cancel the order, I got an "it shipped notification" but no other response. Customer service on phone, adequate, but not empathetic -basically, no apology for any confusion.
I'm sure it's a great company, and I just had an experience that required way too much time on my part, and not the best assist/transparency with something that should have been quick, easy and straight-forward
"

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Verified
5/5

2024-03-15

Great experience

"Fast shipping good
Pricing great customer service and follow up
"

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Verified
5/5

2024-03-14

received package within a week

"received package within a week"

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Verified
5/5

2024-03-14

Received as ordered.

"Little bit of a hazzell. Had to go to the doctor and do a heart worm test first and then get the prescription. That cost $90.00 dollars. Guess that's just the way it is. Thanks for quick response after receiving it though.
"

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Verified
5/5

2024-03-08

Great products and prices

"I’ve been able to find and order 98% of whatever I’m looking for, whether it be toys, medication or food. Ordering, payment and delivery are very easy and I usually get what I ordered within a couple days."

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Verified
5/5

2024-03-14

Great service Rapid Delivery

"I ordered my dogs meds and they arrived very quickly. "

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Verified
5/5

2024-03-14

Good food

"My dogs weren't enjoying their food. So I tried a prescription brand. They love it!"

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Verified
2/5

2024-03-14

Late Delivery

"Expected my order to be delivered in 3-5 days and it came in 15. I had to use a different brand of dog food that did not sit well with my dog. "

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Verified
5/5

2024-03-14

it arrived earlie

"I was very Happy with the service. the service was excellent the cat food was perscription only and i didnt have long to wait for it my cat is doing well thanks to you guys"

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Verified
5/5

2024-03-13

Great Service

"PetCare Rx delivered great service and a good price. "

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Verified
5/5

2024-03-13

Great delivery

"Love this product, fast delivery and great price."

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Verified
5/5

2024-03-12

"The delivery was on time. Package was exactly what I ordered and not even close to expiring."

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Verified
5/5

2024-03-12

Excellent service

"Fast shipping, everything as described. Thanks."

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Verified
5/5

2024-03-12

Purchase

"This was. my first experience with your company. Very pleased with short period prior to receiving my purchase from the date ordered. Free shipping was another plus. Frontline Gold is very expensive so it would be nice to have a promo. Overall, I would definitely purchase from your company again. Thank you."

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