"Many items were out of stock, would have bought more!"
"Easy shopping, great prices."
"Great Prices for Pond Accessories. Super Helpful Reps! I'm very excited."
"Found everything I needed at one site and prices were great. Thank you."
"I would happily have bought two of the each of the items that I ordered, but there was only one lamp available. Perhaps I can use the 20% off on the next order."
"I have been ordering my birds' food from Pet Mountain for several years. I have always received great and speedy service and everything I receive is very fresh! They have also always packed my items very well so I have never received any damaged goods. I highly recommend Pet Mountain!"
"Thank you for the best prices online!"
"Had a problem with my shipment of a 3 pack Tommy 102 c cages. One arrived broken. I had an initial poor customer service experience. Was very disappointed. Shortly after, I got a call back from their customer service manager and was very pleased that he was willing and able to fix the problem to everyone's satisfaction. "
"Excellent service, prices and delivery times. Product was as described, easy process start to ordering, website complete with no glitches. Customer service was a pleasure to talk with. Would recommend to everyone."
"I am so glad I was referred to this site. I order very frequently for my dog and reptiles! Prices cant hardly be beat! Everything I've bought has came tip top shape, exactly as advertised! I did, however, recieve one shipment that was really banged up upon delivery. It looked as if the delivery guy stomped on it and threw it around, that bad! But upon opening nothing was damaged except for a salmon oil liquid bottle; it was all over everything! I called and thdy immediately sent out a replacement bottle that I recieved in 2 days. It was flawless customer service. Same with a doggie gate that had a broken bar. It was picked up and recieved my replacement less than a week. I highly reccomend this site. Only complaint is now they always limit how much you can get off with a coupon-- $10max no matter the percentage off coupon. "
"product is awesome EXACTLY AS ADVERTISED
delivered very promptly
only bad thing about my order was i should have gotten two
my older dachshund has become incontinent and requires pee padand i hate looking at these hospital white pads on her bed in living room
these are biege with cool paw prints and just look like pillows
very awesome
"
"My experience with petmountain.com was great. I ordered from here because the prices were great, along with an extra 10% off discount code. I ordered 2 Kong puppy teething toys, Kong puppy recipe filler, a Nylabone puppy teething toy, and a fox shaped leather toy for my Golden Retriever puppy. First, the price was great. Second, I did the basic shipping which said something like 5-8 business days. I ordered on 4/20/15 and I was told the estimated delivery date was 4/28/15. But my package came instead on 4/23/15. Five days before the estimated delivery date. I live in Texas and petmountain.com ships from California. I am extremely satisfied with my experience with petmountain.com and I would highly recommend it to someone looking to get great discounts on name brands. I will definitely be ordering from here again."
"I ordered some aquarium supplies online and recieved the products the next day. I shopped around and PetMountain had the best prices. I called in to confirm the order and the customer service rep was very helpful and even tracked my package for me. I will definitely buy from them again. FIVE STARS!"
"Pet Mountain deserves 5 stars for its customer service. My husband didn't realize when checking out with PayPal that he had to choose a shipping address on that same form. PayPal defaulted to an old address, and my husband submitted his order.
We quickly realized the mistake, and I emailed Pet Mountain to revise my shipping address. Within MINUTES they replied and had my order sorted out. I am very happy with this since I ran into a similar problem with shipping addresses with a different company that did not end up sorting my order out for me."
"Great customer service, prices are awesome and a TON cheaper than getting it locally, plus they offer free shipping with a minimum purchase, and with cats, hamsters and aquariums, it is not difficult to reach. I inadvertently did not get an advertised discount and customer service did not hesitate to refund it IMMEDIATELY when requested."