"I recently purchased a bed for cat. I chose the free shipping option which stated that it could take up to a week and a half for delivery. They were fast, efficent, and their website had great info on the status of delivery."
"After receiving my purchase (a top of the line dog kennel), I found it was not in new condition. It was full of mouse feces and urine and the bag which the hardware came in was shredded from mice leaving the hardware loose inside the box. The customer service at petco still has not responded to my complaints after 5 days. Also this mouse issue a *big* health problem if you ask me. I would never purchase dog food from this store knowing how badly their warehouses must be overrun with mice. Specifically this was the petco Aurora Distribution center warehouse but I won't buy from them again at any location. "
"Ordered placed for a power filter, heater and some other things on 1/2/06. Arrived 1/5/06! Transaction was quick and smooth. Highly recommended!"