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Featured Review



Verified
5/5

2025-03-04

Great Experience

"Needed replacement cartridge for my Taco Pump ... found part easily on their website ... placed order and it was delivered promptly. Will certainly use their site again for plumbing parts."


Verified
5/5

2025-03-03

Easy and fast service

" Great will recommend. Simple process and quick response. "


Verified
5/5

2025-03-03

Great Product

"Good service and delivery also product met my expectations!"


Verified
5/5

2025-03-01

Quality product

"Impressed with the product. They had everything for my project…"


Verified
5/5

2025-03-02

Excellent customer service

"I am in rural New Mexico and I needed a specific jet pump, for my home water system.
I found PEX UNIVERSE had the pump I needed for a fair price.
Ordered the pump on a Saturday night, received an email to ask me to verify my delivery address and had my pump 4 days latter.
Pumps like this are mission critical and PEX UNIVERSE did not let me down.

Thank you.
"


Verified
5/5

2025-03-01

Pex manifold

"Great price and quick delivery"


Verified
5/5

2025-03-01

Great!

"The service, website, quality of product and timeliness of delivery were all great!"


Verified
5/5

2024-02-29

Always perfect

"I have ordered many times and my order has always been correct. Also shipping is really fast. They saved me a lot of money over the big box stores. "

Detailed Review Benchmark + -
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2025-03-01

Would have been 5 stars

"No issue with order experience. 6 sections of baseboard heating element ordered and shipped from Pex Universe. Issue I have is shipping options. Fed Ex is the worst. If you didn't fully comprehend the last sentence, Fed EX is the worst.

Pex Universe might consider offering another shipping option. I have my order's Fed Ex driver on my security system acting unprofessional and giving my package barely acceptable handling. UPS drivers are the best: happy, friendly, efficient, and willing to go above and beyond at times. There is a distinct difference in US Mail, UPS, and Fed EX service. Fed EX is consistently terrible with my deliveries.

I have had poor experiences with Fed EX shipping in the past. My order with Pex Universe was positive except for the sub-par Fed EX shipping.
"


Verified
5/5

2025-02-27

New customer

"Excellent communication. Staff is on their game . Prices are great and follow up is stellar
My primary job is healthcare . That said my hvac work is attended to w the same detail as my patients . I appreciate attention to detail. In my book ,Pex Universe staff gets an A+ grade . I am very happy dealing w this supplier .
"


Verified
5/5

2025-02-27

VXT test kit

"Very good excellent seller."


Verified
5/5

2025-02-25

Car

"Order my part. the part came very quick And was exactly what I ordered. Would definitely order again."


Verified
5/5

2025-02-26

Great service

"Great service and quick delivery, thank you"


Verified
5/5

2025-02-26

VXT Water Feeder Valve

"Outstanding. Valve rebuild kit was shipped and delivered quickly. Used VXT kit to rebuild McDonnell and Miller valve. Parts worked perfectly. "


Verified
5/5

2025-02-26

Great Price & Fast Delivery

"Multiple orders and all had great service. Competitive prices.
Recommended.
"