"Delivery was on-time. Eye gel is very soothing. Renewed Hope in a Jar—Water is one of my faves in the whole line. Hand cream is thick and luxurious. Fabulous, as always!"
"Easy to use! Love this company and it’s products"
"The website is user friendly and I got a great deal on the products I bought. I do not get to splurge on myself often so this made the experience even better. Highly recommed the products from Philosophy because they are wonderful. "
"Emailed requesting call back - emails not answered, call never returned - terrible customer service."
"Their products are great!! Love the amazing grace line, but they make it extremely difficult to use their points rewards system
In over a year I have never been able to receive a single product that I wanted to redeem points for!! The way you have to check out with your points is super complicated!!! "
"I was looking for specific items, they were hard to find. And while I loved my bath gel that I got, the hand lotion isn’t any good. It doesn’t do a thing for my over washed and sanitized hands and the size of the tube shocked me. I was expecting a nice sized tube and it was so tiny. As much hand lotion that I need it would be gone in a couple of days. Every company that I have bought hand lotion from, the smallest tube has been 2.3 oz... most have been 4 oz or larger. So needless to say I was very disappointed, especially since its awful. I’m sure no one will get back to me on this, but I wanted to vent."
"Philosophy has good products (especially love their 3 in 1 products) - and when I saw I could get them AND a pore mask FAR cheaper bc of a Philosophy deal - I bit!"
"Easy to order and quick delivery."
"I kept wanting this product but couldn't justify the spending so when Philosophy offered a great discount I thought it was too good to be true. It wasn't. Pure Grace is my favorite product and the online process was easy. I received my product earlier than expected. I'll save up my money to buy again!"
"Twice I’ve tried to use my points in the reward system and haven’t received what was promised yet the points were taken out of my reward account!"
"I have ordered from Philosophy for over 2 years. Their products are solidly good and seem to work well, even in the Arizona heat in the midst of a pandemic! You have to watch their coupons tho. I left stuff in my cart, as the coupon I was going to use wasn't eligible with their Outlet merchandise. Then they sent me a coupon to pull the trigger on my order and get 15% off. I did, but never got the 15% off. I wrote them a lengthy email explaining the situation. I got a canned email back that simply said it doesn't work on Outlet purchases. "
"I adore my Philosophy products! The quality and fragrance for each item, whether it’s my Amazing Grace items or even my Purity facial items, is phenomenal. I feel so feminine and pretty using Philosophy! Most importantly, I did receive an item that arrived damaged in the mail. When I called Customer Service, I was helped by a representative named Liz. Liz was incredibly kind and helpful. I was so afraid that I would be presented with a fight if I had called but Liz made me feel like a valued person that she truly wanted to help. For the first time, I’m blown away with such amazing Customer Service. I will continue to use Philosophy forever!"
"Easy to order and fast delivery!
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"Love all the products! Would recommend!"
"I have never been able to use the points I’ve earned to receive discounts when ordering from the website. "