"Always quality products and fast shipping."
"Whether I'm purchasing a product online, talking with a customer service rep, or using their wonderful skin care products, the Philosophy Company is always a very good experience. "
"Ordered online for holiday sale. Tried to redeem points but wasn’t a success but got an email saying I had redeemed them. I sent an email to customer service and have yet to receive a response. It’s almost 2 weeks"
"Easy to find what I needed. Everything I wanted was in stock. I would definitely shop this site again. "
"I ordered a ton of bodywash bottles during the Black Friday sale. I was having trouble with one of the products in my basket so I had to call for help. They helped me out in no time and I received my order within days. Very happy with my purchases and Philosophy service."
"after being on hold for 25 minutes before I even got an individual on the phone my issue was never resolved. Am very disappointed I love philosophy products but am not pleased with customer service."
"Got several e-mails about their annual 40% off only for a few items were eligible. BUT the add kept saying SITE-WIDE!. "
"Prompt delivery, great product. "
"Philosophy did not probably wrap my product to keep it from leaking "
"I love the Philosophy products, and ordering them from their website is so easy. My orders always arrive within a couple of days. Great products with super customer service, what more could you ask for?"
"Bought a few bath and body products. Everything is perfect and have amazing scents. "
"Easy, no concerns, good communication and fast shipping"
"I was able to successfully complete my order for the first time in years. Previously I was unable to add a new credit card or delete any of the previous ones that were expired. It was more challenging to browse available products though and I had to give up after finding what I was primarily looking for."
"Used a 40% off promo code for Black Friday which was initially applied then disappeared when I checked out. Emailed immediately requesting the discount be added and no response. Waited several days and emailed again and no response. Very poor customer service. Will not order from them again."
"Order was correct, got some great deals and my order was delivered in a timely fashion. Love the products"