"I was worried that the backgrounds wouldn't work. I even tried calling multiple times to ask with no answer. But the website was clear that all backgrounds would be removed unless requested otherwise. All of the backgrounds were in the pictures"

"Not a **** product. Was pleasantly surprised with product. "

"Hi, I paid extra to have a dog tag and chain delivered to me the weekend that just passed. I received the order, the dog tag looked great, but there was no chain in the package. This is for a gift this week! I emailed you last night and no one has gotten back to me yet. I also tried calling three times today to just be kept on hold and not having a person pick up the line. "

"I ordered a pair of earrings labeled "Zizi" (a nickname) What I got looked nothing like "Zizi." It looked like a #3 and the rest was unintelligible. We notified customer service and sent a picture. Someone got back to us in a day or two and promised they would rectify it. It has been a week and we have yet to hear back. But so far, you did not deliver. I continue to wait. Nancy G "

"From start to finish the process was easy! Great quality item! "

"This is my second time ordering gifts for my family after losing our mom.

We are so pleased with everything received and the professional way of how our loved one picture has turned on on each item ordered.

Thank you so much for the pure perfection and making our family so happy in our time of sadness and the remembrance of our lovely mom..

What Ya'll waiting for.. Hurry up and order.. You will be so pleased and happy.."

"Very easy to enter info and get the product I was looking to buy."

"The woman I talked to on chat was extremely helpful with all of the questions I had regarding my "special instructions" for centering and off-centering and keeping my backgrounds. Thank you so much for the excellent help! I am so excited, this is one of two spinner lockets that I have been able to find. I can't wait to recieve it! "

"I was looking for a specific pendant with a specific chain length and I found it on Pictures on Gold’s website. So it was great to see options of different necklace chain lengths available. I called to ask a question and a real person answered and could answer my questions specifically! How often does that happen nowadays?! Amazing shipping time. The items arrived in two days from the order date-halfway across the country! The reason for only four stars is due to the packaging when shipped. By the time the package arrived, the ($300) necklace chain was hanging out of the FedEx cardboard envelope by about 6 inches!!! The chain was not in a box or bag, just loose in the shipping envelope. If the envelope had been handled much more, it would have arrived without the chain. I am thankful all items arrived safely but perhaps the company could do a better/safer job of packaging the items. "

"last year I ordered from you the heart came out beautiful. This time, I was very disappointed. The pictures were blurry & the 'added' picture had a mark going across the front."

"The necklace arrived with the chain hanging out of the packaging it was mailed in. The quality of the jewelry isn’t good. Very thin and cheap looking. I expected more. I’m disappointed."

"I purchased a fingerprint necklace for my sister and I in memory of my mother who passed unexpectedly. It is perfect!!"

"I like the ease of placing my picture in the locket I wish tehelocket was larger"

"Pendant that we received was dark and shadowed not clear and bright like the proof we approved. We have sent two emails and have received NO response."

"When I ordered three oval pendants without chain, I chose the option at an extra fee to review the photo layouts before processing.
I was not given that opportunity. I was sent email that my order was processed and shipped.
When I received two of the three pendants were dark and not true to color. The third photo, I would like to have seen if it had been rotated. I also feel that had I seen the items, I would have realized I needed to order the larger size.
I contacted customer service to explain all of this. I was asked to send photo of pendants, which I did.
I have not had response as of yet."