"Ordering and shipping went well"
"I had some questions, and Florence answered that all quickly and professionally through the chat option. She was clear and to the point. "
"Once I finally received the item I was well pleased. The only problem was the time it took for the item to arrive but I understand this was a problem with the US Postal Service, not Pictures on Gold. Overall I was pleased with the product and would recommend this company."
"Had issue with ordered items. Notified Pictures of Gold. They went above and beyond to resolve the issue and I love my bracelets. Thank you"
"So happy I ordered this item. It was an added touch for my nephews wedding. It turned out perfect and delivered over night as needed! Thank you!"
" great easy to order
love the product "
"Pictures of Gold did an amazing job with my dad's fingerprint for multiple gifts for members of my family. They are incredibly fast and what a nice surprise to support a local business owner. "
"Name should be way bigger"
"I received my granddaughters confirmation gift. Just as shown on line. It is a St Rose medal with engraving on back.
Lovely. "
" Sad circumstances made easy Thank you"
"I have been purchasing religious medallions from Pictures on Gold for a few years.
They are consistently professional, they consistently provide me with excellent merchandise at good prices, and their shipping is always on-time. I strongly recommend Pictures on Gold."
"Personally engraved medal was high quality and exceeded my expectations. "
"THE SITE EXPRESSED THEY WOULD REMOVE THE BACKGROUND. THEY DID NOT. WE ALSO PAID FOR A PROOF REVIEW BUT BEFORE WE COULD APPROVE IT THE COMPANY AUTOMATICALLY APPROVED IT AND SHIPPED IT. WE CALLED AND THE CUST. SERV. REP. STATED THAT WE HAVE A TIME LIMIT BEFORE THE PROOF IS AUTOMATICALLY APPROVED. THE SITE DID NOT EXPLAIN THIS. CONCERNING THE BACK GROUND NOT BEING REMOVED THE CUST. SERV. REP. STATED THAT IN THE BOX WHERE IT ASKS FOR ANY ADDITIONAL INSTRUCTIONS, SINCE WE ENTERED INFO THERE AND IT WAS NOT MENTIONED THEY DID NOT REMOVE IT. NOTE THAT THE BOX WAS FOR "ADDITIONAL INSTRUCTIONS" SO YOU WOULD THINK THAT THEY WOULD REMOVE THE BACK GROUND AS THEY STATED THEY WOULD. THIS WAS OBVIOUSLY DISAPPOINTING. ALSO THIS WAS A GIFT FOR A SENSITIVE OCCASION AND IT WAS IMPORTANT TO TO GET THIS RIGHT. THE CUST. SERV. REP. SAID IF I HAD A QUESTION I COULD HAVE CALLED THEY WHERE OPEN TILL 12 MIDNIGHT EST. MY REPLY WAS THAT IT SEEMED BY THE SITE THAT I UNDERSTOOD EVERYTHING, HOW WOULD I KNOW TO ASK A QUESTION THAT WASN'T IDENTIFIED TILL THE ISSUES OCCURED AFTER THE PRODUCT WAS COMPLETED AND SHIPPED. THEY ALSO SAID IF WE WERE UNHAPPY WITH THE PRODUCT ONCE RECEIVED WE COULD RETURN IT. I REPLIED THIS WAS A GIFT FOR A SENSITIVE OCCASION, THEY ARE NOT GOING TO VOICE THEIR "UNHAPPINESS" WITH THEIR SURPRISE GIFT. WE SPENT OVER 250.00. WILL THEY CHANGE THEIR SITE SO THIS DOESN'T HAPPEN TO ANOTHER CUSTOMER? NO IDEA, WILL THIS REVIEW HELP INFORM A POTENTIAL CUSTOMER SO THEY DON'T DEAL WITH THE SAME ISSUES. THAT WOULD MAKE THIS REVIEW WORTH WRITING. "
"Honestly so so happy with my product, this is my second purchase from Pics on Gold and they truly do not disappoint! They customised it to include the name of 2 of my patron saints and the engraving at the back was also beautiful. Thank you so much and God bless!"
"Looking forward to giving this beautiful pendant to my daughter to remember her father who was a police officer."