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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-12-05

"The online process was quite easy but I can't comment on the product as I haven't received it yet."


Verified
1/5

2013-12-04

"Incomplete shipment received. I have had to call numerous times to get the remainder shipped, and I am still waiting. This was a birthday / Christmas gift suprise that was totally ruined by the fact that they have large advertising stickers placed on their shipping boxes - doesn't make it easy on parents to keep the contents a surprise :("


Verified
4/5

2013-12-04

"Ive had numerous online orders from PilotMall, so far so good, I got what I needed, thanks"


Verified
5/5

2013-12-03

"My actual experience was great until I bothered with this survey. Once i entered my original comment and order number then it said I had to log into finish, password wouldnt work and you sent me one. Once I logged in with it then you have this box for yet another comment. You need some work on your feedback mechanism! And I look below andyou want my ordewr number again. Really??????"


Verified
5/5

2013-12-03

"Everything worked well. Only problem was that the oil analysis kit did not include return postage, while previous ones I have purchased did. Not Pilotmall's fault, but I was surprised. Maybe the listing of the product should have said that."


Verified
5/5

2013-12-02

"I like to do business with someone who works to exceed my expectations."


Verified
3/5

2013-11-29

"Item is backordered. Have not received yet, after a week."


Verified
5/5

2013-11-26

"Thanks very much for the quick service. I will buy more stuff in the near future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-21

"The headset I received was very high quality and shipped very well. The shipping time was amazing and great customer service."


Verified
5/5

2013-11-21

"I bought a pilot bag and other thing , the price was good , and the quantity of the stuff was excellent i will share this web page to all my pilots friends, for buying here and also i wish could win the Ipad

have a good day pilotmall
"


Verified
5/5

2013-11-20

"Very quick service and delivery."


Verified
5/5

2013-11-19

"This was a Cessna jacket as a gift for my grandson. It was delivered rapidly, well packed and good quality. We had to exchange it for a larger size and were treated with efficiency and courtesy. Highly to be recommended."


Verified
5/5

2013-11-18

"Ideal to meet the needs of the pilot generally very pleased with the order and very fast delivery with specified quality ... Congratulations to pilotmall."


Verified
4/5

2013-11-18

"Shipping costs too expensive and it hasn't been delivered"


Verified
5/5

2013-11-17

"web page was easy to use, details helpful, the items were just what I wanted. Thank you"