"Beware! BEWARE! BEWARE!. They false advertise for things they dont have and dont get then cancel the orders and never send your money back. They are crooks."
"Almost terrible packaging of "refurb" printer, that was in fact DOA. Wouldn't even power on. They refused to take it back because the serial number didn't match their records. I had to go to the credit card company to file a dispute."
"Ordered a couple video cards from this company that showed in stock. Three days later..no word from them whether the item had shipped. Checked the order online and it showed cancelled. Contacted them and they stated the item was not in stock. I was never contacted about the cancellation. Still waiting for a simple Paypal refund and was told today via online chat that they would push my refund through today that their "account department had been really busy". Terrible customer service."
"The fuser I got from this store arrived on time and has been working great. I have also sent a few of my friends to this store for printer parts and they have been happy too! I bought another fuser recently from them also as a backup since printing for me is so important and I do not want any down time due to another fuser going out like it did the first time. My orders with Pinnaclemicro have been smooth and easy. I like ordering online since I do most of my buying in the middle of the night."
"We are constantly buying new and refurbished Seagate hard drives and have been doing well buying them from these guys. The drives are even some times really old models but Pinnaclemicro seems to have most of them which ends us saving us a lot of time and hassle looking for them. We appreciate their prices and selection and recommend them to our associates and friends."
"My Dell laptop computer arrived one day early which was a nice surprise. I plugged it in and it is humming along quite nicely. I needed a carrying case and I got that also from Pinnaclemicro."
"Do NOT order from them unless you are willing to return things on your own dime and never get what you ordered!
Ordered a refurbished color laser printer. Received a mess. The printer was clearly abused, doused in toner, gears worn, rollers not working, a broken sensor, and a broken tray.
No, it didn't work. Terrible customer service. Would not respond to emails or chat."
"I ordered a Lenovo keyboard from this store, the order went smooth, but after three days they sent me an e-mail stating that the part is not available and the Web doesn't show the real status. Just cuorisity, I went back to their website after two days and the part shows that is on stock and you can order it. I am worried because this bussines is built just to take buyers info and CC for some other purpose. I hope not, I hope they are right a legit.
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"No words to say about the customer care service of pinnacle micro. I was looking for a ram for my laptop. DDR3 2GB. The top speed was 667 as I remember. But some other company tried to sell me 533 2GB ram and saying this ram is also suitable for your laptop. But pinnacle micro told me the disadvantage of installing slow speed ram with high speed ram and gave me 667 DDR3 2GB ram with very low price. Really thakful to you pinnacle micro. You are the best! "
"Nice online store with huge selection of parts and models. Especially useful for repair workers, like me, who are fixing older models for which original spare parts are difficult to find. Purchase is easy, shipping is immediate and the delivered parts always match the specs written on the website. On only one occasion, I received an item which did not work, but that only happened because I ordered the wrong part. They took it back and sent me the proper one (even though they did not have to do it - it was my mistake). So, I only have good words about Pinnacle Micro."
"I am very likely to shop at Pinnacle Micro in the future. I can say that the cost of products and services is the best. Fast shipping, good quality products and the result is happy customers. So I can tell that I am very happy, very satisfied. This shop is amazing in all ways."
"bought a camera from PinnacleMicro, no problem with shipping and working very well, i advise others to use this service."
"Nice place where you can search,find and satisfy your needs of computer software and hardware. The prices are really good and its a bargain."
"There is a great site with lots of equipment and software rare and not available in the market, what a great site
I can buy computer software easily by Credit Cards & PayPal
Very beautiful and that this service is available all over the world
And drop shipping is a good thing and an excellent warranty
The site has excellent customer service I can Ask about any product and i will find a good answer"
"BUYERS BEWARE of PinnacleMicro. I recently went to their website where I used the search bar to try to locate a video card for my daughters laptop. Through the process of elimination, I found a video card that said it was for the Gateway laptop it was categorized for. After waiting for approx. 2 weeks the item arrived. Upon taking both the unopened video card and computer to a technician to repair it, I was informed that the video card was for a desktop computer. I contacted the company to attempt a refund on the incorrectly shipped item, in which I was told it was after 7 days so the only thing they could do was ship another one, or I could get a refund after paying a $35 restock fee on a $38 product. (And I would have to pay the first class shipping rate to send item back to them)
PinnacleMicro customer support- Lord have mercy. You can not understand the woman, nor hear her. When I ask if there was someone there that I might actually have a chance of understanding(I would have even taken a chance with a 2 year old) she just said "oh, I sorry, I'll try louder". DUH.
Folks, This company is a bunch of scammers that rely on people sending items back for big time restock fees, so they can resell the items again. Had I had known prior to, I never would have ordered even a thumbtack from them.
I am also highly suspicious of any of the items they have listed on the website.
PinnacleMicro is highly un-professional, and their return policies and business practice in general is quite questionable.
Please do not give PinnacleMicro any of your hard earned money. They will ship incorrect items, refuse a refund, then ask you for more money.
I just hope my bad luck with this company, helps someone else.
Avoid PinnacleMicro like they have the plague. "