"i was skeptical at first, but had an outstanding purchase experience on a high end appliance, on which i saved 40% through Plessers. Sales Assoc Jennifer O'Brien was professional and extremely helpful. Mysteriously, even though separated by several states, their delivery service was as dependable as she promised. No problems at any point, great advice and advice, completed transaction was perfect. I'll return."

"After lengthy online research plus checking out specific kitchen appliances at local stores and online sites, the good pricing and large selection (together with no tax and no shipping charges) definitely set Plessers apart from the crowd. We ended up purchasing the refrigerator, dishwasher, and microwave for our kitchen remodel through Plessers at a significant savings.

Jennifer O’Brien (Plessers online sales rep) made the process a pleasure through her advice, help, and pleasant and supportive attitude. She was knowledgeable and kept on top of things with frequent notifications and feedback. She creatively and quickly helped satisfactorily resolve a few issues as they arose. Jennifer was a star!
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"I live in Kentucky, so I was a little nervous about ordering a refrigerator from New York! But my fears were quickly addressed by Jennifer in the sales department. Everything happened exactly as she said it would and the communication was timely and accurate. My refrigerator was delivered within 3 weeks after I ordered it! Everyone I dealt with was very professional and responded very quickly to any questions that I had. I recommend them and will definitely check them out again the next time I'm in the market for an applicance."

"Excellent service. Excellent delivery. Gold delivery brought the appliances into my house and opened them so I could inspect and make sure they were in perfect order, which of course they were. The delivery did not take nearly as long as I thought it might. Sales lady was extremely courteous and was able to answer all my questions immediately. Now ordering my fifth appliance from Plessers,"

"I can highly recommend Plessers. I live in Southern California and was hesitant to buy appliances from across the country, but a friend, whom I trust, recommended them. It is an exceptional company and sales staff. My salesperson, Stephen was knowledgable about the products, he was thorough and followed up quicky. Their price was the lowest. There was no tax and free shipping with gold delivery. I intend to use Plessers again, they were exceptional!"

"Plessers offers a good service of purchasing, but DO NOT buy the extended warranty from them, they work with monthly warranty inc. and they are not honor the warranty service.
We brought a Electrolux induction cooktop (NEVER EVER buy Electrolux product again).
Our Electrolux cooktop has been broken down since April 2015, 6 months ago, and the result has not been solved yet.In the beginning, when I called our warranty provider- Monthly Warranty, they have assigned a local service provider to take care the situation. It took the service provider nearly one month figuring out the problem with the cooktop, so finally the service provider will be able to order the right part for repairing. But each week went by, I had checked with service provider closely and the parts still not showing, so I had informed the warranty company and they will just took the notes but never really did any action for me.
By the end of August. The warranty company had realized the situation has not been resolved so they made me call the manufacture which is the Electrolux to find out about the parts. When I called the Electrolux, they told me the parts is made to order and currently is in back order and doesn't seem the parts will be ready this year and still not guaranty will be available in near term, and I called the service provider and they confirmed the statement as well. I informed the warranty company and requested to speak with the manager but the manager has not get back to me and they still insisted the manufacture is responsible for the issue and seems like they just want to blame the whole thing on to the manufacture without helping the consumer for their need.In summary, below is my review for monthly warranty:
1. Does not follow up with the consumer closely, I was the one making the phone call first.
2. Should have contact the service provider and manufacture for the consumer, instead I have to call and find the answer myself.
3. The management team is hiding behind, I understand the customer reprehensive has not
authority, but the management team should deal with the consumer especially the open case
has been 6 months long."

"We ordered an Electrolux induction cooktop from Plessers and were extremely pleased with their selection of products. The cooktop arrived in perfect condition and we love it. Plessers customer service people were very courteous and knowledgable. 5 stars!"

"Have been a customer since 2007 when I purchased a washer. Since then, have purchased all my appliances when I remodeled my kitchen and another washer and dryer when I purchased my home in Florida. In addition to the lowest prices, Stephen is knowledgeable, timely in responding to questions and concerns, and getting everything to me."

"Steve is just an outstanding sales person. There was a mistake with my order and he immediately addressed it with several options all of which were favorable to me. I strongly recommend Plesser ' s and, Steve as a sales person particular , without reservation. "

"Searched all over for a stove that had all the features I wanted. The warehouse store employees were useless and suggested I go online. In a way I am very glad they told me to do this as I found the stove I wanted at a great price. I also got free shipping, they paid the taxes, and also an extended warranty which was at no additional charge. I now have an Electrolux 30" front control freestanding stove. It's just what I wanted and it was over $800 less than I could find locally and that wasn't even including delivery!"

"Purchased a Samsung Gas Range at a great price from Plesser's. After one week, the interior oven glass shattered. Made multiple calls to Samsung customer support (HA!) and the best they would do was schedule service in about 7-10 days. Made one phone call to Karin at Plesser's customer service and she was able to get us a new replacement range delivered in two days. Totally believe in Plesser's prices and customer service. This was my first purchase from them and based on their prices and unbelievable customer support,it probably won't be my last. Great job Plesser's (especially Karin). Thumbs down to Samsung :("

"Cancelled my Samsung refrigerator order with another retail store when I saw Plesser's price. Only other major online experience was the purchase of a large screen tv. Everything went smoothly, purchasing the refrigerator, tracking my order and the gold delivery was the best dollars spent. Plessser's called a day before delivery and deliverers called before they arrived. Very surprised how manufacture had refrigerator covered with tape, plastic wrap and styrofoam. Deliverers were very careful that my new counters, floor and appliance did not get damaged. Overall, it was an effortless and satisfying purchase, especially since it was shipped to the west coast."

"Bought SamSungRH22H9010SR . Excellent price, No tax, free shipping. Received it from NY to LA less than 3 weeks. Worth waiting. Save total about $600 than local buy. "

"They had the best price I could find at the time. The said they would deliver within 14 days and they did. The delivery folks were polite and friendly. The refrigerator arrived in good shape. What more can you ask for?"

"Knowledgeable and friendly sales and customer service staff, great prices! Communication was top-notch. Delivery took a little longer than expected (in-transit time) but it was worth the wait!

Will definitely use and recommend Plessers in the future.
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