ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.29/5
Chance of future purchase:
4.02/5
Shipping & packaging:
3.87/5
Customer service:
3.92/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
5/5

2024-05-23

Say no to amazon

"Found you in Google search- for the win."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-05-22

Great products, terrible ordering process

"Second time Ive ordered from company, both times, it was a real pain to order thru the website. I will continue to call in my orders because the price is right!"


Verified
5/5

2024-05-22

Great service great people

"Really easy to send the stuff that I do not need"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-05-22

Fit perfect !

"I ordered the part for my outside faucet. With the long copper tubing

My water is back !!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-21

"Great prices and fast shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
2/5

2024-05-18

Toolong

"Tried to find my account information with you several times and was unsuccessful in learning whether you did or did not have me on file. Very frustrating. I have made purchases with you in the past."


Verified
5/5

2024-05-17

Very easy to order

"Part was easy to find. And easy to order. Great place to get parts "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-05-17

New Bookmark

"Ordering online was easy.
I still had a couple questions and tried the phone number and actually talked to someone right away and answered all my questions.
Will be ordering more for sure.
Thanks.
"


Verified
5/5

2024-05-10

Great swift mower

"A great little lawn mower and trimmer ... for my needs...thanks "


Verified
5/5

2024-05-15

Exactly what I needed, at the best price, shipped fast.

"I found exactly what I needed at the best price I've seen anywhere and shipped quickly, at Thebes shipping prices. This is now my goto plumbing supply."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-05-14

Part

"Great but I ordered the wrong part
My fault
"


Verified
3/5

2024-05-12

Your question on delivery is fine and for that I would give 5 starts.

"The problem is trying to order "


Verified
3/5

2024-05-10

Delivered, in the end!

"I ordered a filter on May 1, and paid $20 for 2 day delivery. As of May 5, nothing, so I send an email via the website. No response to the email. I called them on May 8 and was told I could cancel my order as it is back ordered. However, there were 43 at another warehouse. Finally the guy said he could give me a discount that amounted to about $6. So I accepted and canceled the 2 day delivery. I also received free shipping. He was a nice guy, but not well trained in customer service. At no time did anyone communicate that the item was back ordered, until this guy told me. To the contrary, my Oder showed it would be shipped in a day. Not a pleasant experience from a company that says they have great customer service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-10

good product delivered on time, thanks!

"Well done, just what I expected.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-05-09

"I couldn't get the discount code section which was frustrating."