"The part that I ordered has never arrived. I would appr6a refund so I can order from se where else"
"Easy to navigate and includes free shipping plus no tax. Saved a few hundred dollars on my tankless water heater. Now let’s see if the shipping is quick and without surprises!"
"Very easy to shop and purchase. Prices seem fair. I hope the rest of the purchase process goes as well "
"Plumbers stock supports their products."
"really simple helpful exactly what i need"
"Easy shopping, Good price."
"Thanks fro having this item"
"I like to move it move it. "
"super easy to order and use website"
"very easy shopping experience. had parts that were not available elsewhere"
"Plumber's supply prices are great and shipment costs are kept to a minimum"
"quite pleasant it was nice talking to a real person and not a computer "
"Improvement needed:
-website not accurate for stock level. Sets up expectation for quick receipt that can't be accomplished and no alerts from Plumberstock. Order can just languish.
-customer service resisted placing order over phone. Said "it would be more accurate and quicker" to place order online.
Generally unhelpful
There's a check mark below this box that says, "Follow up with me once I receive my purchase". It would be better to follow up if there is a problem with my order (like item not expected for 2 or 3 weeks) BEFORE I receive my purchase."
"Had trouble entering information"
"Now I am waiting to see if order is shipped quickly and accurately."
"Doing a google search the right product that I needed came up right away from Plumber Stock. The web page of the product even had pdf files and files with installation instructions!"