ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.29/5
Chance of future purchase:
4.02/5
Shipping & packaging:
3.87/5
Customer service:
3.92/5
Return/Replacement policy:
3.93/5
Featured Review



Verified
5/5

2024-11-03

Purchase

"Very quick and easy to order TY"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-11-02

OEM part at a great price!

"I was looking for OEM Toto replacement levers for our two Toto Entrada toilets. PlumbersStock had the exact replacements at a great price! The new levers were delivered 4 days after I placed the order. Nice! Best of all, Toto seems to have redesigned the cast metal lever handle. Now with a thicker casting and gusset if at the stress point, I may not need to replace them again. The originals lasted less than 5 years. Thank you PlumbersStock! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-31

Never received

"I never received anything "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-10-30

"Easy to order, good choice of products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-10-29

Great price and speedy delivery

"Was able to find a wall hung toilet at a very reasonable price Franz was able to assist on my order and shockingly it arrived a day later. I do have an issue with the shipping price , 1 toilet was $80 but if I added anther item totaling $110 it would reduce the shipping by 50%.
When another toilet was added the shipping was $360 due to special packaging so I ordered 2 as separate items and paid $80 for each delivery they could have given me 50% off delivery since I did reach the stated amount albeit on 2 orders.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-10-29

User Experience to find and input promo code was impossible

"Missed out on a discount via promo code. Hope something can be done to remediate. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-28

Perfect solution

"Perfect solution. Quick ordering process, reasonable price, free shipping. Just what I needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-24

Awesome experience!

"Great to have found you! Will do lots of business in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-23

Fast service

"We needed a filter for our
Water filter. Called and ordered filter. Came within 4 days. Quick excellent service!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-23

Good websitge

"Very easy to find what i was looking for"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-23

Float valve

"Price was good and shipping was fast. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-20

plumbersstock faucet

"Franz was very helpful in sending the faucet we ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-19

It was what I wanted so we ordered more, thanks

"We worry at times about online ordering, but this was one of the good ones.
"


Verified
4/5

2024-10-10

Easy on-line ordering

"Had the stove pipe I was looking for in stock. Others didn't. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-17

Franz

"Franz was incredibly helpful and so patient with two old senior citizens. He actually remembered our names when we called back a few days later. What a pleasure to have him work with us. He's a keeper! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service