"Fast,reasonable and accurate.Could not ask for anything more.I will purchase from Pool supply world again."
"It was a surprisingly easy process to order a part for my 12 year-old Navigator (pool cleaner). The live chat is an excellent way to use the expertise of the on-line agents. I'll be back for the next part order. Thanks
Terry"
"they were great, i was very happy thankyou from 1-to 10 they are a 10 10 being the BEST."
"Good experience.order arrived on time.Price is great..."
"Pool Supply World has Live Chat which I just love on websites. We discovered during the day a piece of our pool equipment was leaking and the "Live Chat" guy was very helpful and found exactly what I needed that evening when I had time to get on the internet. The piece came very quickly and got us back in the swim! Thanks for all your help. "
"I ordered the Polaris 9300 Sport In Ground Robotic Pool Cleaner from PoolSupplyWorld. The site advertised that it would be shipped within 24-48 hours. It was not. After 4 days I called and was given a ticket number. True to their promise, I received an email after 36 hours saying that the robot is not in stock but it is on back order and will be shipped within 2 weeks. We will see if that holds true as two weeks have still not elapsed. But what is also important is the fact that as of the time of this review, their site still claims that the robot is in stock. So I have two issues with false representation of the facts: 1. False claim that the item will be shipped within 24-48 hours 2. The site is still accepting payments by claiming the item is in stock while it is not. In my book these are intentionally deceiving practices in order to obtain unethical gain. "
"Overall, very good. The price was very competitive with other on-line companies for the same equipment. The equipment was ordered on Thursday and delivered the next Wednesday. There might have been a little glitch in your ordering dept. Overall, it was still very good."
"Great experience. Product in stock and shipped extremely fast. Received within 5 day! "
"Wow!!! Best prices. Best customer service!!! Would definitely recommend this place, its awesome."
"the beaded liner arrived on time and is in... working well just waiting on conformation of ladder sent"
"I got most of the goods the next day, but as of today one portion of the order still remains to be seen. Must be the busy season rush for those of us up north. "
"My overall experience was excellent. First, the website was very easy to navigate and to use, and the paypal payment option is very convenient. Second, the telephone customer service was great. When I realized I had made a mistake on my order, I called in. The customer service agent was very friendly and took care if it immediately. Lastly, the prices are unbeatable. Consistently 25% - 50% cheaper than anywhere else I found. I can't see a reason to shop anywhere else."
"Huge selection of products. Better prices than any local pool supply company. I was most impressed with the free shipping on orders over $100, even though my order included 50 pounds of chlorine tabs!!! Delivery took 4 business days. Overall, a very pleasant shopping experience and PoolSupplyWorld.com has earned another repeat customer. I would give them 5 out of 5 stars, and I would DEFINITELY recommend them to a friend!"
"I was shopping for a Polaris 380 for a number of weeks. I was ready to buy at my local dealer when I stumbled upon PoolSupplyWorld.com. Their price beat out ALL the competitors' prices. Their shipping was just great. I expected ten to fourteen days based on the free shipping but I had the unit at my door within five days. I will certainly explore their website for other items I need to keep my pool in top shape. Highly reommended"
"Excellent, arrive in two days, packaged perfectly, item was exactly as described. Pleased as pudding. Highly recommend poolsupplyworld.com, thank you."