"Excellent service! Scott was incredibly helpful, despite me asking him to fulfil a tricky order (day after Independence Day, to ship a laptop overnight to a friend in NYC for her to bring back to the UK). Good price too. I would highly recommend!"
"These guys are brilliant! I was a bit skeptical at first buying online from a store I didn't know, but I am glad I did! Top rate customer service, super fast shipping and the best price for an I-Pad 3 around. I will definitely shop with this company again. I am a very satisfied customer!"
"Based on my experience these guys are fantastic. I would give them an A rating. Almost feel like they deserve an A+ but I don't give anybody a perfect score, even though everything on my order was flawless. The service, the quality, the merchandise, and oh yeah, the price, was absolutely as good as or better than any purchase I have ever made. The price beat all others both online and in store. Delivery was at no additional cost and my new apple and accessories arrived exactly on time. Brand new, right out of the box, and everything is working perfectly. Even their after sales follow up was impressive and greatly appreciated. I will definitely consider future purchases from portableone. Thanks."
"Best price on iPad 3. Quick delivery. Smooth transaction."
"Superb company with unparalleled support. I asked for a stock check and when my product would arrive. They gave me a rough ETA and that the item was in stock. The product was shipped the next business day and arrived in a timely manner. The only issue I had was the actual manufacturer (apple) which is having a tremendous problem with issuing simple mountain lion upgrade codes. It's amazing to see how much better support a small company such as Portable One offers in comparison to Apple a multibillion dollar company."
"Delayed order but after some chasing customer service came through!
The Initial transaction for an iPAD was held by credit card company as potentially fraudulent and I was sent an e-mail to contact portable one to discuss. Spoke to Scott who informed me the situation was resolved and I would get the item in 5 days.
8 days later and no iPAD, so I call up again to follow up and now speak to Patrick. He informed that he would speak to Scott and try and expedite the order, but would call me back and give me an update. No call received, so I call back the next day (now 13 days after the initial transaction) and told the order is being dispatch by regular snail mail which will take an additional 5 days. After complaining again, I was told they will see what they can do if it the delivery hasn't already left the building!
UPDATE: Order received the next day. It took some chasing but these guys do care about customer satisfaction.
"
"Super reseller, low price, fast shipping, possibility of customizing!"
"They are simply put an amazing company. Prices are some of the best out there. They also have a fast and efficient ordering system, I'm writing this review from the tablet i bought from them. I don't regret going with a lesser known company after reading the reviews from this site, it was well worth it."
"I had never heard of this vendor before, and so had checked out user reviews before making my purchase. All the reviews seemed to be uniformly positive, and I now add mine to their ranks to express my satisfaction.
I purchased a third generation iPad 4G LTE from the store, as it was $10 below standard retail cost, with no sales tax levied for my state. An initial e-mail to customer service to clear up a credit card fraud prevention hold (American Express's excellent security procedures at work) was promptly answered and the order was shipped quickly. I'm very satisfied with the transaction and would give Portable One repeat business in the future, should the occasion arise."
"Portable One is awesome - they can't be beat on price and service. About seven years ago I put time into researching a laptop that would today probably be called an ultrabook. I ended up going with Portable One's in house UX model, saving hundreds of dollars over the name brand competition. And I still use it to this day - works like a champ. A couple of weeks ago I bought an Asus Transformer TF300. Although very much in demand, Portable One had the lowest price, beating everyone else. What I have really valued and enjoyed over the years, however, is calling them and speaking to a real live person, without having to wade through voicemail and even years after the purchase when I had no right to. The guys have always been friendly, low key and very focused on just takung care of the problem. Really a pkeasure and not something you find often these days. As you can imagine, I always recommend Portable One to anyone in the market for personal tech. "
"Impressive online retailer with great customer service.
Do not hesitate in doing business with Portable One. I ran into a shipping problem due to paypal and within hours, a representative from Portable One had emailed AND CALLED to discuss the best solution and get my gift to its destination on-time.
Hard to find that kind of service in an online retailer anymore. I recommend Portable One and look forward to doing business with them again. "
"Believe the ratings. Believe the user reviews. The customer service here is excellent. Not only did they answer my question about the fine print on promo codes within an hour, they were happy to work with me and cut me a break. My item shipped promptly and arrived via FedEx as quickly as one might expect.
This will be one of my first stops in the future when shopping for consumer electronics — Apple products in particular. Thumbs up all around on price, courtesy, speed, honesty, communication, and accuracy."
"I had never purchased anything this expensive for personal use before on line. I have to say that I was a little nervous. However, Portable One was wonderful.
I had the item shipping to our home. However, Portable One actually called me to verify the shipping address and to notify me that someone would have to be there to sign for it. After discussing the matter I was able to change the ship to address and verify shipping methods over the phone with Pete. Fantastic. I received my order in two days as promised. I am looking forward to doing business with them again for personal and business use."
"Had never any issues with this seller for multiple purchases. Managers are friendly and helpful.
five stars seller. "
"Fast shipping, great quality, and cheaper price!"