"Excellent service and staff, great prices, would recommend them to anyone. We had a issue with the wrong item being shipped from the factory and with in minutes they had our problem resolved and the correct item on order to be shipped out."
"Wow!! Nobody will match these guys' low prices. Contacted B&H Photo and they just wilted under the pressure of trying to meet or beat the Portable One price on a full-tilt, bada$$ Macbook Pro 15". Customer Service was Top Notch - I spoke to several people there and none stood out as being any better than the rest - awesome service from the negotiation stage about price to the ordering process and after the sale they just wanted to make sure I got what I paid for. I was kept in the loop as to the status of my order all the way until it arrived. I have read the other reviews and feel that I am not unique in anything I have written here - all customers are treated royally!!"
"Excellent service and I would definitely use them again. They were very good at updating on status and were quick/personable when we contacted them with a question. The customized Sony laptop we received was in perfect condition and exactly what we ordered and very timely in shipping. Very pleased with this vendor."
"Friendly customer service on chat. my macbook air with upgrades arrived sooner than expected, and for less than competition. "
"I order the top of the line iMac and received it based on the timing i was told. When I received it there was a problem with it. I received outstanding support to resolve the issue. They worked with me until the issue had been taken care of."
"Very happy with my order, late-2011 MacBook Pro 13" laptop. Arrived one day *early* by free FedEx group shipment, perfectly packaged and without a problem. Price was very competitive and an easy payment with PayPal. Very happy to be supporting a local San Francisco Bay Area merchant. Most definitely will buy again."
"I ordered a new Sony Vaio from P1. I got a short delay with Paypal account verification, but Scott helped me to resolve it right. Free shipping was really fast! Many thanks and respect to Scott! Nice and kind service! Definitely will do business again!
rds,
Oleg
"
"Great online store with the best prices I could find! I've bought a laptop from them and have nothing but high praise to give. The delivery was free and I received my purchase after a few days. Give them a chance if you're looking for an honest retailer who does the right things right!"
"Definitely one of the best places on the web to buy computers. Always helpful and nice with customers. A++++"
"One word describes this business . . . AWESOME! I am now a "Raving Fan" of Portable One.
I contacted Portable One to get a Sony Vaio repaired under a VISA extended warranty claim. They did everything in their power to get the back ordered part. After no success I ordered a new Sony Vaio from Scott and he shipped it out the same day. Had a small shipping issue that was FedEx's fault but Scott was with me every step of the way to get it resolved. Big Kudos to Scott and Patrick. Thanks guys!
I really trust Portable One and their customer service is second to none. 10/10!!"
"Great online shop! Lucky I got the last 13'' MBA (2011) in stock. Very likely will shop at Portable One next time!"
"Great online shop! I've bought laptop from there. The delivery was free and I recieved my purchase after a few days. Also online help was helpful for me they gave me all answers for all my questions."
"Portable One shipped my order by Fedex. When Fedex lost the shipment, Scott came up with a creative solution that solved the problem immediately.
Best service ever!"
"These guys are great. I dealt with Scott for all of my time. I first contacted him about shipping, and how long that would take etc. He was quick to answer in live chat. Then I emailed him about other various activities and he always responded courteously and quickly, even off hours! I did have a hiccup with my order that was not their fault but Apple's and I would assume it was a rather rare one. Scott made sure to get that all solved for me and I will DEFINITELY order my next mac through them! A++++"
"My experience with this retailer has been phenomenal to say the least. They were the only retailer with my laptop build in stock at my time of purchase and it was appropriately priced. The customer service is beyond helpful and I would gladly purchase from them aswell as recommend them to others. My confirmation email was not sent (it was a holiday) and it was handled very promptly. I recommend calling to place an order as it will handled then and there with no questions asked. 5 star service. 6 star customer support."