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Verified
5/5

2011-10-14

"I ordered a Sony Alpha A-330 Digital SLR, bundled with a pair of zoom lenses this summer before I went to Alaska on a work-vacation. The team at Porters.com answered all my questions, were very helpful to me while choosing the right camera for my project, and best of all they assured me all my Minolta lenses from my film camera would fit this new Sony model. And they were right! The images came out sharp, the camera is easy to use, and Porter's.com has awesome customer service. I would recommend them to anyone needing video or camera sales help."

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Verified
1/5

2006-02-12

"I purchased a set of 58mm close-up lens (+1,+2,+4,+10) from porters.com. They charged me $32 for the set whilet the Indian company which produces them (mandeeco) charges $12 for the set on ebay. "

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5/5

2003-02-26

"I've ordered from Porters many times throughout the years. Customer service is always friendly and helpful. Their web presence is weak. -BUT- They ship reliably. They pack well. No hidden fees or sales pitches. They regularly publish an old fashioned bi-fold catalog which will fill your mailbox. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
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Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability