"Customer service was excellent. Quickly responded to my request. The website is difficult to find part numbers. "
"Online ordering for parts was easy. The guy from parts was so helpful."
"Ordering parts on line was very easy and there was good notification of when the order was processed and when the pick up was ready."
"Parts Dept. Was very helpful with several orders I placed. "
"Just went over to pick up some parts for my Camry XLE. The personnel there are nice and friendly. I wish I got the name of the gentleman who was working the parts counter on Saturday 8/31 but he was very nice and attentive. The facility is very nice and clean. Used the restroom, and that was very well taken care of. Was very impressed by the dealership and will be coming back when need be. "
"Use of VPN will lead to Order cancellation. Great dealer for the OEM parts at a discount."
"I needed a rubber mat for my 2916 Camry. Ordering online was easy. I wanted genuine Camry mats and they were cheaper than my local Toyota. Shipping was very quick. Thank you!"
"When I went to pick up the parts I had ordered online, I got there at 3:50 and they made me wait 1 hour, and 20 minutos, they were like 5 minutes and so on and on, I had to speak to the manager which to n honest he was not helpful at all. I will never visit this location ever again. And I will post my review of course I won’t ever recommend this place to my coworkers and friends. I did spent a lot of money buying some parts that I needed. "
"Purchased items online and provided the VIN ! One of the item is the incorrect item(cabin air filter) for my SUV! Returned the item the same day and they charged me re-stocking fee! "
"Ordered two sets of floor mats for two different vehicles. Quick and no issues at all. "
"Still not delivered slow service no email to let me know delivery "
"I received part ordered on time."
"Parts were on sale for holiday weekend, shipping was fast. "
"Very competitive online pricing. 2 day delivery from NJ to NY. Purchased from them before and will continue buying my OE parts from Prestige Toyota."
"Ordered an oversized part from their online parts store to be picked up at their parts department. First the great... got a call the next day that the part was ready for pick-up. Wow, that was fast. Picking up the part was quick and as easy as can be. My only quibble is with their web store - not one of the best interfaces out there. For example, I entered my vehicle and searched the part number but it said there was no such part for my car (even though the part number was correct). Also, the part family images aren't interactive making it hard to navigate to related parts (have to search and scroll through long lists of products). My only other issue was that I didn't receive any order confirmation by email. Overall, still a great experience. "