"While I initially gave a 3 star review due to multiple payment processing errors, the parts team changed my decision. The over the phone customer service was excellent and Mike was extremely helpful in answering my questions and ensuring I ordered the correct parts."
"Pricing was excellent! Finding your parts department online was a major hassle. I would think one of the drop down boxes should be labeled parts. I saw accessories and another that might have taken me where I needed to go, but it should be easier."
"I CALL SERVICE FOR PARTS AND GAVE THEN MY VIN NUMBER AND THE
NEW THE PART THAT I NEED."
"Great service good communication they never leave you hanging "
"2nd time ordering. Plan to use Prestige in the future. Stop looking, this is the place."
"I had a wonderful experience today when ordering my A/C Compressor Clutch online for my GX470. I called and verified part fitment with Mike, and he was very thorough and helpful in the process. Thank you!"
"Ordered the item online, was awaiting order processing and delivery
They went against Lexus principles and stated they cannot ship the part due to liability issue
So dissatisfied "
"Started as just a search and ended in a quick purchase. Seeing the diagram and adding my vin for guaranteed fitment gives piece of mind. This will keep my car going forever."
"Make sure I order the correct part and color. This is what I was looking for in customer service."
"Called in and in minutes had the parts that I needed!. Great job parts department, extremely satisfied!"
"The parts price was very reliable. I would suggest to buy from them . More then 8 years I am with Lexus love it. "
"I couldn’t enter VIN into the proper field, had to include it in a general comment text box further down on the checkout page. It also said my address couldn’t be confirmed and it was 100% correct. I’ve purchased on this site before without any address issues. Might want to fix these bugs."
"Definitely recommend this dealer"
"Matching address for credit card big hassel"
"Excellent service and prices"