"This company is crooked. I recieved a damaged camera and they refused to exchange it. They lied several times and the customer service manager actually cursed at me. They said no exchange but that they would send it to Manufacturer for repairs. Two months later i finally get the camera back. No repairs done, and no repair order. They kept my camera for 2 months. Pleas esave your self the headache of dealing with these liars and crooks."

"My experience with this seller was nothing but positive. I received no high pressure sales pitch and I got quality equipment on time. I couldn't say for sure if I got the manufacturers warranty or not but I bought an extended warranty through Mack Camera anyway so I'm not worried. I know that most eBay sellers are not authorized so I didn't expect anything else to be honest.

The only problems I had were an email with an attachment called "upsale.txt" which I thought was pretty bad considering what most people think of upsale sales pressure. They said my order would be delayed if I didn't call them but I'm sure I made it clear I wouldn't putting up with any crap so they didn't give me any.

As with any mail order company be sure to order with a credit card and don't sign any crazy waivers of your rights and you should be ok. Credit card companies have backed me before and I suspect they will again. They know who is playing dirty.

So again I didn't have a single real problem with this outfit. I did get a lens that didn't exactly match my camera but they included an adaptor ring so who cares as long as the lens is bigger. You're probably better off getting a bigger size actually since you won't be using the outer extremes of the lens which is where you see distortions.

I don't see any reason for not buying with them again. You just need to know your rights before you play the game and don't let them get over on you. I didn't even have to try though. It was clean and smooth all the way and I got what I expected."

"I am disappointed with the service. I ordered a camera, lens, case, memory card, and battery from pricerite and they told me they had all on stock and it would arrive within 3 days. It took over 3 weeks to get everything and about 4 calls to the office. After about 2 weeks I talked to the manager, and he said my lens would be sent out the next day. It actually got sent out about 4 days after that. I would recommend buying elsewhere. The accesories are overpriced and they lie about everything, even on the phone. You can't trust them. I finally did however recieve my camera and lens. "

"Great service. Order came as expected and they were the cheapest store to have the Sony cybershot"

" BUY ELSEWHERE! PriceRite Photo sent me a broken camera, included the wrong size lenses and filters, and never sent one of my accessories. When I spoke to their "customer service" department, they gave me the run around and claimed that the damage must be my fault, because it couldn't be theirs. They REFUSED TO HONOR THEIR RETURN POLICY, and would not pay shipping to return the incorrect lenses and filters that they sent me. They promised to ship the missing accessory, but I never received it (it's been 8 weeks now). I now have to pay Canon to fix a camera that I received broken. Their prices may entice you, but it's not worth it. DO YOURSELF A FAVOR - pay a little extra to buy from a reputable company rather than dealing with empty promises."

"THESE GUYS ARE LIARS !!

I ordered a Nikon D70 kit, which was being sold with a $200 Factory Rebate. I emailed and also phoned (a different person) PriceRitePhoto to ask if they were an "Authorized Nikon Dealer", which was a condition of the rebate. Nikon has denied my claim, because "PriceRitePhoto is not an authorised Nikon dealer". So, I'm out the $200 because of these shady characters. And, the phone order was the most unpleasant experience I've had in a while, being high pressured to buy their overpriced accessories for my camaera. Shipping cost was over twice what it should have been but at that point, it was too late because the order was placed. BEWARE, BEWARE, BEWARE !!"

"I wanted a Canon 20d with the 18-55 lense and bg-e2 grip and I needed it before Vacation. I called in to verify stock and overnight shipping availability. I was only asked if I needed any filters before completing order. Price Right Photo had best price out there. I recieved my camera on time, USA not grey market. In perfect brand new condition. Overall great buying experiance. I would buy from them again."

"I placed an order with PriceRitePhoto (aka TheCameraMall.com aka C&A Marketing) on June 9, 2005 for a Sony DSR-PD170 camcorder. At the time the price advertised on-line was very low, which should have raised a warning flag, but a call to the company confirmed the item was in stock ready to be shipped, was a US model, the user's manual was in English, and the salesman (Joseph) seemed helpful. There was some pressure to add unwanted items like a tripod, extra battery, etc, but they were declined. An offer to add insurance was offered, and initially I declined but then agreed after being told that otherwise if the product arrived and was non-functional I would be taking full risk. Before the product could be shipped I was asked to sign and fax a form, appended below, that indicated that if I wrote any negative feedback I would agree to have my credit card charged $100, and that I also agreed to waive my right to chargeback to the credit card company, and that product could not be returned for any reason. I signed and returned this form. However after a week there was no indication of a product even having been shipped, and the customer service folks indicated that only the salesperson could give me order status, so after several tried I reached Joeseph again, and now he indicated that he couldn't ship the product unless I faxed him a copy of my credit-card!!! This I refused to do, and have never, ever had to do for a transaction. I sent email to the company requesting cancelation of the order, and received yet another email asked me to sign and fax back a form indicating that I would not post negative feedback and if I did I was authorizing my credit card to be charged $100. I refused to sign this.

I then placed an order with B&H Photo, and received the product promptly.

Here is the first form I was asked to sign and return;

Dear Customer,

You have declined the insurance option on the freight charge for your item. If the item arrives damaged you assume all responsibility. TheCameraMall.com will not be held liable for any dispute arising between you and the shipper in the case your order arrives damaged or has concealed damage. Additionally the item you have purchased is below the authorized price the manufacturer allows to resell their product. You have declined the extended warranty offered through Mack and are aware that the manufacturer has the right to decline warranty service for the product you ordered. Under no circumstances may you return the item to TheCameraMall.com. You also agree to give up your right to chargeback through your credit card company with TheCameraMall.com. If a negative review is written on our company in regards to your order a $100 charge will be posted to your credit card.

I ____________________ agree to the above condition and am aware that this product can not be serviced through the manufacturer and I can not hold TheCameraMall.com responsible for anything.



Please sign and fax back to ***-***-****.

Here is the form I was asked to complete after canceling the order;

Dear Mr. xxxxxx,

As per our phone conversation your order will be retracted. No cancellation
fees will be charged to your card. If a negative review is written in
regards to this order, a $100 charge will be charged to your credit card.


I _______________________ agree to the above conditions and I am aware of
Priceritephoto's policies and procedures.



Please fax back this form to ***-***-**** and put your order number 20657 on
the page. An e-mail confirming the cancellation of this order will be
e-mailed to you.


PriceRitePhoto - Customer Service

ADDED ON 7/7; the day after posting the above factual information here I was contacted by a gentleman who identified himself as "John Hancock" and threatened me if I did not remove the above feedback. He stated that it was illegal for me to post the forms that were emailed to me (though they were not marked Company Confidential) and he said that he would charge my credit card $250 for each instance of negative feedback, and that he had already charged my credit card with the amount of the previous purchase of $2138 and was going to ship me a Malaysian version of the camera I ordered, but with no lens, if I didn't comply. A call to my credit card company comformed that there was a pending charge in that amount, but I was also told that since I had a record of my cancelation in email from weeks before, that I would have no trouble disputing the charge. These guys are slimey!

Added on July 9; Although I had canceled the order weeks ago, my credit card was charged $2139 for the product that wasn't shipped, and a separate charge for $100 for posting the previous feedback. The "owner" of the company called me again and threatened me again, this time he said he would post my credit card on the Internet if I didn't change the feedback. My credit card company requested that I cancel my card, and I have done so."

"I would not suggest buying from these people. They are horrible and rude! First, off I bought a camera from this site and I they called me the next day while I was asleep and decided to keep talking even though they realized I was asleep. They asked me to buy some camera kit and I declined the offer. Then they rudely remarked about how “stupid” I was. After that I decided to cancel my order and they directed me to the supervision where he mocked me and said he would charge my card $50 for being so rude to him and not wanting the camera. It states clearly on their website that their might be a 5% fee of the order if and only if the item has been already shipped. My item was not shipped and he claimed he was going to waive the fee if I wasn’t so “rude” to him. I was so scared I had to cancel my credit card account because he hung up on me and kept reminding me he had my credit card number. This man even claimed that my account could be fraudulent because I sounded “Chinese”. I told him I was not Chinese and he kept saying “You are Chinese!!” This indicates to me this man might also be a racist. Very scary and the whole ordeal put me to tears to be honest, I did not know what was going on. I had to call back a second time and wait almost an hour to reach someone. Where he told me to post three good reviews on sites such as these to get my $50 dollars back. That I did and I now I am telling the truth. "

"They are a FRAUD & SCAM. If you don't purchase the accessories they don't fill your order!!!! The cameras are gray market too :-( warranty = valid for 90 days

DO NOT waste your time or $$$. You will never get the camera and they will PUSH & PUSH you to buy the accessories :`-(

Trust me the extra $$ with someone reputable is WELL with it!!!!!!!!!!!!
"

"Great prices, great service. Priceritephoto was a joy. I bought the very hard-to-get Panasonic PV-GS400 and their staff made it easy. Package options included just what I needed. Camcorder arrived in just two days. Contacting them was easy via email and phone. 3 other east coast companies had tried to sell me an "off-shore" version of this camera with no batteries or even the U.S. warranty! I nearly gave up trying to find this rare semi-pro "Panny" camera at a decent price. Priceritephoto really helped restore my faith in internet buying. Cool company."

"This is my first purchase from PriceRitePhto.com. I bought a Canon Rebel XT and accessories. The sales person was very knowledgeable and helpful in helping me select a lens. As the name implies, the price was very good too.

June 30 addition: I have now received the camera and everything is great. It shipped same day I ordered it. I will definitely buy from priceritephoto again."

"I had a very pleasant experience shopping at this store. I called on the phone and talked to a very helpful sales person, Joseph, after finding what I wanted on the website and after spending several days doing some comparison shopping. I was able to get just what I wanted. I bought a Canon Rebel Digital XT at a very good price and was able to get a number of items for the kit at a price that was very good over all. I enjoyed doing this and would shop here again. "

"I just ordered the Canon Digital Rebel XT SLR Camera with included 18-55mm lens for $809...almost $200 cheaper than the list price. It should include everything that the US kit includes (NB-2LH Battery Pack, Battery Charger, Power Cord for Battery Charger, USB Interface CAble, Video Cable, NEck Strap, Viewfinder and Body Caps, EOS Digital Solutions CD-ROM, Digital Photo Professional 1.6 CD-ROM, Instruction Manual CD_ROM, User's Guides, and 1 Year Canon U.S.A Limited Warranty.

Salesperson (Michael) called to confirm my order with in the hour, offered a warrenty and asked if I needed anything else. I declined and there was no hard sale, he was very polite. Thanked me for my order and told me it should ship out today.

So far, very pleasant experience and I'll update this when I get the camera and see what's in the box.

*added 6/27/05 morning: The camera was not shipped out on the 24th but I spoke to someone this morning that assured me that it would be shipped out today. We'll see...

*added 6/27/05 3:00 pm: I hadn't received any email confirming shipping, like I was told I would receive so I called back and talked tothe same customer service rep I talked to this morning and inquired if the camera had been shipped. He didn't think so and reckoned it would probably ship out today or tomorrow. :\ I finally got him to tell me it would ship out today...why don't I believe him? I'll keep updating this as it goes...

*added 6/27/05 6:45 pm It shipped! I'll be looking for it on Wednesday I guess, and will update this when I get it.

*added 7/04/05 I got back yesterday from a camping trip, where I took some AMAZING pictures with my new camera! I did end up receiving it on Wednesday, late morning.

All in all, I was pleased with PriceRitePhoto. They had what I wanted at the absolute best price I could find and there was no hard sell. About the only thing they could have improved on is better communication in regards to shipment. I didn't like the "it'll probably go out today" or "it probably didn't go out Friday but will more than likely go out today." Plus they charge $49.95 for FedEx 2 day delivery service for a 5 lb. package...isn't that the overnight fee? Kind of cheesy, IMO, but for the price I got on the camera, I'll take it. "

"I purchased the Panasonic PV-GS150 Camcorder from Price Rite Photo and they did a great job. I requested a last minute delivery and they came through for me. I now will have the camera for my daughters 1st birthday. Thanks again Price Rite for a job well done."