"This company is very crooked. I called to order a Sony HDV camcorder. I sidestepped all the offers and when the transaction was about to go through - they hung up on me. I called back started my order again. This time they got my credit card information and then after rejecting more efforts to sell warranty they hung up. I called back again. First they said they couldn't ship to me because I had a billing address that was different than my shipping address. They they said they had cancel the order unless I would pay the insurance. Then when I gave up and tried to cancel, they claimed that the transaction was complete, the rep that I had talked to had left the office (that I talked to 2 minutes before), and threatened to charge my credit card 15%. How can people be so dishonest?...and it's sad they carry that burden around. This is a bait and switch company - that hangs up if you don't take their offers. Steer away from this company."

"Very prompt and courteous service. My question concerning extended warranty received more than satisfactory answers together with various perks."

"Excellent Service and product. Call in that is required after order is kind of annoying, but was not a bad experience at all."

"As I was searching for a Canon XL2 - this Web Store popped up on a search engine indicating they are a CANON AUTHORIZED DEALER. Of course I verified this with Canon, who inform me that they ARE NOT an Authorized Dealer. BUYER BEWARE - You Get What You Pay For."

"The pricing from this company is outstanding. The process of receiving the camera was protracted because the salesperson neglected to take my credit card information, which I did not learn about until I became concerned with why my purchase had not arrived after a week. (When I first called in, I was told that my credit card information had been rejected. So I was to blame?) I also ordered a premium kit for the Nikon Coolpix 8800. It came with 52mm adapter lenses and filters, but requires 58mm lenses. The sales-staff were unhelpful and unapologetic. I was simply blind-transferred to the customer service department. My first calls to the customer service department involved being put on hold and being treated with ambivalence and near contempt. That is until I was fortunate enough to have my calls taken by Rachel. She was understanding and extremely helpful. She apologized for any inconvenience and was very helpful in remedying the situation. Were it not for her determination and charm I would not have ever considered making another purchase from this firm."

"The digital camera that I purchased is high quality and was priced very reasonably. My order arrived in excellent condition in less than one week. I am happy with my experience with pricerite and would recommend them to anyone! "

"Communication could use improvement. No email to confirm shipping. Unable to tell me shipping cost when I placed the order. Otherwise, excellent value for the money. Nice camera."

"I ordered this camera kit on 5/1 being told that I would receive it 2 day FedEx, I gave the item until 5/6 then I called and was told that it was never sent out. I was promised that it would go out the next day overnighted, shipping free as I purchased the kit, and overnighted for the trouble. They never sent it, I called again on the 8th, was told it never went out, asked for a supervisor (Steve)who antagonized and threatened me. I said I wanted to cancel my order. He said he would cancel it but still charge my card. He finally offered to still overnight my kit as they would be getting an order in on the 11th and I would have it on the 12th. He also said he would throw in an additional memory card which I still have not received. Finally I received my kit on the 13th only to find it missing the promised memory card and a battery that was suppose to be included in the kit. When I called about it I got Rachael on the phone and she said she would send out the missing items. As of the 28th I still have not recieved the items. I called and spoke with Rachael again who was speaking with Steve and they said that they would not be sending me those items and if I continued to push the issue they would charge my credit card $75. for shipping. The memory card was promised to me for all of my aggrevation but the battery was paid for and never received. That is theft in my book coupled with zero customer service.
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"They shipped item to the wrong address. A week later, still no camera. Awful customer service. Now I am not sure if the camera they shipped is new or used. Don't ever deal with them!"

"I ordered an Canon 20D, body only and was told it would ship immediately. A week later, still no camera. When I called, they said that because I had only ordered the body and not one of their package deals for junk I didn't want or need that they would have to special order the camera body from Japan and it might be 6 to 8 weeks before I received it. These people are crooks! Do not do business with them!
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"I bought a brand new USA model Canon GL2 package (Caonon GL2 camcorder, two lenses, three filters, tripod, hard case, 5 miniDV tapes, and a cleaning kit) in April of 2005. They were very understanding when I had credit card problems (not quite enough in my checkling account to cover the purchase, as I was using my Visa debit card to pay for the package), although I had to call them about it rather than them aclling me about it. Also, the price was excellent-- US$2,199.00 for the whole package, with US$39.99 for FedEx ground shipping from their wharehouse in Brooklyn, New York. Anyways, after I put more money in my account they run my credit card information through their systems again and everythingwas paid for. They shipped the item that night. Six days I got the package minus the filters, although the invoice with the package listed the filters as being there. So I called them back to ask about the filters. It took about half a day of absolutely immense frustration to get a hold of someone there at Price-Rite Photo; the first guy I talked to just put me back on hold-- I talked to the same guy againa nd asked to speak with his supervisor, who wasn't available then, the guy said. So hung up and called back again, and told the same guy (I think was his name was Mike.) that I would not hang up until I spoke with a supervisor. And guess what?... yep, that;s right, a few moments later a supervisor came on the line... interesting... hmmm... the supervisor told me that my filters were on backorder and that they would ship that night. Later that evening I got the tracking number for the filters via email and received the filters six days later (which is today actually... I'm so excited!).

All in all, I would say that Price-Rite Photo has the best prices for these sorts of camera packages. The accessories (I received vanguard tripod and hard case, and Mercury Optiks lenses and filters.) are not the greatest quality, but they will work quite well for those like me that are just getting into videography and photography and don't want to spend, say, $1,000.00 on some craxy 1000 millimeter lens that should be held under lock and key at all times and cleaned with abby wipes and isopryl alcohol five times a day ;-)!"

"I ordered canon rebel xt with camera kit 18 - 55 mm in black. Item was in stock. After 2 weeks calling priceritephoto asking for my order status and beeing ensured, that I should call in 2 days to get my tracking #, a rep called, that I can have it at home next day, but in silver...I finaly agreed and I received tha camera as promised"

"Great company to deal with. The customer service person was really nice. The order got delayed because my credit card company failed to verigy my shipping address and even though it was not the company's fault, they upgraded me to next day air at no charge. When my items arrived all were in great condition, bran new, in the original packaging. I would big time do business again with this company, because not only do they have good pricing, but also very good customer service."

"Joseph called to tell me there was a glitch in my order time due to malfunction in their credit card processing. NOT TO WORRY! Joseph agreed to send everything overnight (all right--so while I was ordering, the camera sold out and I had to wait for 2nd day delivery--and even helped me order some other "necessaries" to complement my initial camera purchase. He threw in some goodies to make it worth my while and was VERY patient (as a former New Yorker myself I know how difficult that can be sometimes!) Ask for Joseph next time you order and you won't be sorry!!!! Thanks, again, Joseph P.!"

"I have been shopping around for price on a Canon EOS 1D Mark II on the net. Before I place an order with anyone, I check here first, then I call them just to see if I can get through quickly and easily. This is how I came across Priceritephoto.com. I hadn't ever ordered anything with them before, so I was a little nervous on such a high ticket item. These items tend to be imported and grey market without US warranties. I was super pleased with the way I was treated. Being from California, I sometimes feel pressured by New York shops, but not this time. I was helped by a gentleman by the name of Joseph. Although he tried to sell what all these shops sell (non-OEM battery, warranty, etc...) Once I informed him of my preferences, he was great. He understood me wanting to have all OEM accessories, and even matched the price of the non_OEM stuff. I was completely impressed. I don't think I've ever had that before. I would definitely do business with them again, and recommend them to my friends."