"Had trouble with an order, Adrian reached out and made everything right. Will continue to do business with this company. "
"The items I ordered dropped in price about $6.50 a few days after I ordered it. They said they have a Norton rebate guarantee up to $100. They only gave me store credit which wasn't ideal. A simple refund of the difference would have gone a long way."
"Received stream light on time but had faulty battery. I reached out to customer service but was told to reach out to stream light instead. Product is great but 1 of the 3 batteries is bad. "
"First and foremost, i was told I'd receive candy in my orders. I haven't. They lied. They got me again. Every single time "
"Great pricing and fast shipping hipping "
"Optics are rather new to me. I bought a couple of items, and when I contacted Primary Arms for some guidance, the gentleman that I spoke with could not have been more patient and helpful. I had to make another quick call soon after, and I received the same treatment from another associate. Class guys.
They assured me that if I would like to return anything, they would be more than happy to work with me. I had left a message for someone to call me and unlike many companies these days, they called me in a timely manner. Great products, great service, great people. I’ve made several other purchases since buying my optics. I will always patronize Primary Arms. "
"Easy ordering, very good prices. "
"Always find great deals here at Primary Arms."
"Primary Arms is a great vendor for everything firearms related. Service has always been great and their shipping is very prompt. "
"The website was acting very slow and it appears as if my card was charged twice. But, I ended up receiving a double order, so least I wasn’t charged for nothing. "
"Received a phone call prior to shipping to verify. I'm thankful as there were 3 red Dots I purchased."
"On sale with free shipping. Fast delivery."
"I have ordered many items from Primary Arms and they have all arrived promptly and are exactly as described…PA has a great warranty also…which I have used for a replacement part..returned item to PA, and they replaced with new part…no complaints…"
"Can not give a full review package has said out for delivery for two days now "
"I made the purchase online with credit card selected USPS shipping. It arrived a few days later nicely packaged in a small box! Excellent!"
"Easy to work with and shipping was fast. Can’t wait to install on my cannon. "
A rep from Primary Arms, Primary Arms David, has responded:
“Hello,
Thank you for filling out our review. We are happy to have been able to make that change for you, per our conversation. Thank you for being our customer, and please let us know if there is anything else we may help you with.
Regards, ”