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Product & services pricing
4.03/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.06/5
Customer service:
3.94/5
Return/Replacement policy:
4.10/5
Featured Review


Verified
5/5

2024-12-23

Satisfied Customer

"I always find what I'm looking for and your prices have always been reasonable."

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Verified
5/5

2024-12-23

Best budget buyers

"I know own 4 various Primary arms scopes. I personally have run them through their courses. If you're looking to $100 scopes stop and save a couple hundred more and buy Primary arms . Do your research you won't be disappointed. "

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Verified
5/5

2024-12-23

Don't disregard their emails !!!!

"Sirs, You people out of the clear blue just drop your prices, and if we aren't watching you will easily miss it !! I have a Primary Arms SLX 1-8x24 ACSS which I absolutely love. You then put the 1-6x24 on "sale" for $179.99 down from $289.99. Most people are not watching, but I am !!!
I have yet to get past these scopes for the other things they sell, but for people who purchase scopes for an AR or an AK, you will never, EVER, want another one after you read the absolute "simple" instructions on how to use them. If making this investment, please consider their Primary Arms cantilever scope mount to go with it. They always seem to discount these also. Thank you to Primary Arms, Russell F. Petranech
"

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Verified
5/5

2024-12-23

"Always simple to check out and prices are good "


Verified
5/5

2024-12-23

Fast delivery of a great handguard

"I was building a Recce Rifle for my son, who is in Navy A school and would only be home for a short time at Christmas. We had ordered all the parts and all had arrived except the freefloat handguard, so a quick internet search found you guys to have one in stock and offered 2 day express shipping. I ordered the part and Monday and got it on Wedsday giving me time to prep and Ceracoat it before he got home on Saturday. Today I was able to get the rifle together for him so he can shoot it while he is home for Christmas. The best part is the handguard was great quality and I will likely use it again in the future. Thank you guys for saving the day with this build.
Chris Rummel
"

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Verified
5/5

2024-12-23

Great company

"Great product
Fair price
Very fast shipping.
"

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Verified
5/5

2024-12-23

"I’ve been looking at the EOTech G33 magnifier for some time. Primary arms had the best deal by far thank you so much."


Verified
5/5

2024-12-23

Great price, Easy shopping and fast delivery

"Easy shopping and fast delivery, I well be a returning customer"

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Verified
5/5

2024-12-23

Easy shopping, great price and fast shipping.

"Exactly what I was looking for at a great price. I’ll definitely use them again. "

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Verified
5/5

2024-12-22

Always excellent

"Always the best selection, pricing, and fast shipping. "

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Verified
5/5

2024-12-22

Easy ordering

"Easy ordering and quick delivery even right before the holiday. "

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Verified
5/5

2024-12-22

Consistently excellent customer service!

"I got an email about a sale on a product that I could not pass up. With an account ordering is quick and easy. Shipping was fast. Satisfied as usual with Primary Arms!"

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Verified
5/5

2024-12-22

Good prices

"One of my new favorite places for parts and accessories. Excellent shipping rates and speed. Prices are excellent as well."


Verified
5/5

2024-12-22

Beretta A300 Ultima Patrol

"It only took 6 days from the day I placed my order until the day the shotgun arrived and that's including the weekend. Placed my order on Sunday and had shotgun in hand Friday afternoon"

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Verified
1/5

2024-12-22

Slowest gun store in the west...or anywhere.

"Took longer for them to get the gun from their "warehouse" than the web site said when I ordered it. When it did not arrive on time I called customer service and all they could (or would) tell me was the exact verbage stated on the web site ("we will receive the gun from our warehouse in 3-5 days). No one would actually go check to see if it had really shipped from their warehouse or was still waiting to ship to their Houston store???? In short, no customer service.

Then, when it finally came in, I arrived in their showroom and there was one person ahead of me. In spite of that, it took 1 hour 20 minutes until I left with the gun. The gun was ordered and paid for. All there was to do was fill out the Federal form and check my CHL. Having bought many guns over the years from probably all the major gun stores in Houston, this is the worst customer service and slowest process of paperwork I have ever seen. Ever! As an instructor, this will be on my list of gun stores I will advise my students to avoid.
"

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