"Bought an optic and received it a lot faster than I thought given that I chose the cheapest shipping option as I was not in a hurry for it. Also, I purchased a BLEM item on sale and I cannot find the damage. I think someone made a mistake (lol). Primary Arms a
Is a first class operation. "

"Great sale price on exactly what I needed, right when I needed it!
Great service, thanks!"

"This item is more than late!"

"Keep doing what you’re doing. "

"PSA wouldn't ship the rxm to our ffl, or to our state because of the 15rd mag..when it can just be removed and we can purchase rugers 10rd compliant mags on our own. Shame, they lost a sale and a customer. We will be coming back to Primary Arms for ALL of our needs."

"Great product and packaged well"

"Slowest loading website ever. "

"Primary arms has become my go to. They run great sales and almost always have what I'm looking for. Never once had an issue with a purchase."

"Great selection, great prices, and ordering was super easy!"

"I called about a problem I have with a product I had just received. I was promised an email with a return sticker. No email. Disappointed to say the least. I will try again after the holidays. I have always had great results in the past"

"Gret service, great price. Always been a pleasure doing business with PA"

"It's gucci, thank you for military discount. It helps out"

"The 308 bolt for my AR-10 fit perfectly and is very high quality. I'm sure it will give me many years of reliable service. I made the mistake of not checking the shipping address before placing my order so the bolt was shipped to my old address. I didn't realize this until I looked at the tracking email on the day it was to be delivered. I called your customer service and the very nice person there (I'm sorry I didn't get his name to give him full credit for how well he treated me) was very understanding and made sure my address information was corrected and that when it was returned it would be sent out to my correct address without delay. Several days later I contacted your customer service people again and was advised that the bolt had been returned to you and had been shipped out to me. I was given a tracking number also which allowed me to be home at the time of delivery which was nice. I will be purchasing all my AR 10 & 15 parts and accessories from your company in the future. Please thank your staff for the fine job they did. Employees that are competent and caring about how they do their jobs are rare now a days and your company is lucky to have the fine staff that you have.
"

"The customer service folks genuinely try to assist you no matter what the issue is. My issue involves a purchase days before a sale went off on the same items and they approved a store credit for the difference. It would have been ultra better for customers if it was an actual refund but it was still a very satisfactory result. They don't act like they own the company like a lot of customer representatives tend to do. They treated me like a VIP customer. "

"My experience was easy and quick with no hassle. I was alerted to an item that I previously looked at was back in stock at a reduced price. I will continue to use Primary Arms in the future."