"The Range hood we ordered (42" Island Pro VI.42) is gorges and very well built. We have a cathedral ceiling and it installed very nicely over our 36" Wolf stove. "
"They have an excellent selection of range hoods, especially island hoods which are hard to find. In addition they are reasonably priced and very responsive if there are issues that need to be dealt with."
"We have had our ProLine Range Hood for two years and love it - We had a relatively small place to put it over a peninsula and appreciate that it is only 30" wide. It is quiet, has great draw, modern look, the lights are bright. It was a great addition to our kitchen!"
"We purchased our Proline 30" Professional Series range hood in June,2011.
Being a Canadian customer, we were pleased that we, at the time, were offered free shipping and duty free. The hood was delivered to our door within a week or so.
The installation instructions were easy to follow and we were able to install it ourselves.
We are extremely pleased with the performance and design of the range hood. The smooth rounded corners and all stainless makes it a breeze to clean. The fact that the baffle filters are dishwasher safe is an added bonus. The hood is quiet and powerful.
Within the last month, the lights stopped working so we contacted the company's customer service dept. They were extremely helpful and prompt in replying to our questions.
We would definetely recommend Proline Professional Range Hoods. They are well constructed, easy to install, easy to clean and quiet to run.
The primary reason however has to be the customer service offered after the purchase, even after 4 years."
"In 2012 I bought a 30 inch professional range hood, model 30" Stainless Wall Hood PLZW 697.30, 900cfm. The install was very straightforward, and the unit works as advertised. Just a few days ago the halogen bulbs quit just days apart. I called Proline and was greeted by a friendly and very helpful lady who quickly found my original order and confirmed the bulb type needed for my range hood. She took care of getting the bulbs out to me right away. I appreciate receiving such great service from a real person, not a computer."
"Proline Range Hoods was the only business we could find that could accommodate all of our requirements in a rangehood We have a 14' cathedral ceiling which took extra provision. The rangehood came in excellent condition and is beautiful! "
"We bought the 30 wall mount hood because it had a two fan motors and 3 speeds to take the air out of the house. We had not install the unit until June of 2013. the hood dose what it said with three speed. But we had a problem with the light. and the customer service is help us resolve the problem, with two call. But I would say the the hood is well built. I would think they would offer a bigger disount and free fright, would be great."
"The order was promptly filled. The hood is of excellent quality. I was very satisfied with the product. Two years after the purchase a problem with a circuit board was promptly attended to and the replacement was complimentary!! That's called service. Excellent!!"
"SLIMLINE 30 WALL MOUNTED HOOD - The LED lights are very dim and yellow, and replacement bulbs are impossible to find. I have had this hood installed for two weeks. I am satisfied with the vent fan. It pulls the air very well. However, the lighting, which is a critical function of the hood, is very dim and yellow. I called to request different bulbs. I was told that the bulb supplied was the only bulb they had in their warehouse. I was advised to look on Google or Amazon. The bulb is not a standard bulb. I have spent hours searching for a replacement with no success. The brightness issue could be easily fixed with a different bulb. I am extremely disappointed that a different bulb seems to be entirely unavailable. "
"We are very happy with our Proline Wall Mount Range Hood. Two items in particular are the glass design for both looks and capture of smoke, as well as the fan air flow and speed settings. Does a great a job exhausting cooking smoke and fumes.... Customer service was also very accomodating in getting new replacement lights..... "
"We purchased a ProLine range hood when we remodeled our kitchen. ProLine had the best selection of range-hoods in the styles we were interested in. They also had the absolute best prices. We were also able to get the chimney cut to our specific needs. Our range hood is still working wonderfully after five years. It is the most admired piece in our remodeled kitchen and many have asked where we purchased it. I had recently contacted ProLine in reference to a range-hood lightbulb question. Even after five years they promptly answered my question. Now that is service. I would recommend them for your new range-hood and have sent folks there way before."
"Four years after initial install my Proline Hood started having some issues. I contacted Proline and explained the issue and they advised I needed a new control board. After sending Proline a pic of my board they were able to locate a replacement for me. That's service after the sale."
"We considered a number of different range-hoods for our island gas stove, and found ProLine to be by far the best value. We got great power in an attractive design - stainless steel looks professional. It is one of the few companies we found that custom-cut the chimney to hang at the desired height. Additionally, their customer support team is extremely responsive and professional. Would definitely recommend. "
"I purchased my hood back July of 2011. I am pleased with the quality of product but especially the integrity of the vendor. I have had a couple of minor problems with the controls but one call to the vendor and replacement parts arrived no questions asked. I would recommend this company."
"I purchased my ProLine wall mount range hood about 1 year ago. It came with detailed instructions for installation and was easy to install. It looks great. I have been very pleased with the ease of operation. It was the last item I installed to my newly remodeled kitchen and the wall hood complete the look I was after. I inadvertently order the wrong order filter to the hood and had no trouble returning it for the correct filter."