"i ordered a bamboo gate for fourty dollars
i received sandpaper in its place
this is not good considering that i NEED the gate"
"I just purchased the anchor cake dome glass and decided not to purchase because found one cheaper. My item as not even shipped at all and the customer service rep Erica keep saying it can not be refunded. Which is a lie the order has not even shipped yet. Walmart needs to cancel this company as one of their vendors. Get rid of the company. "
"Ordered a terrarium from Walmart. It was shipped via the post office. Was poorly packaged and arrived broken. Contacted Promax via email. They responded in 15 minutes. Asked me to send a picture of the product and the packaging. In 30 minutes I had a reply. Told me it was necessary to return the damaged item. The new item arrived in 4 days via UPS. It was packaged much better and in great condition. I couldn’t ask for better service or customer support. The rep was super friendly and very cooperative. "
"I bought a bag or orchid mix from Walmart. Later when I got the confirmation from Walmart, they were listed as shipping from ProMax Commerce and added a shipping charge of 35.27. I was told it would arrive between the 26th and 28th of October, so I tried to cancel and was told by walmart that I could not because it was processed. This is over an 8 qt bag of bark. I purchased three bags at King Soopers for less that the one bag cost, and now these highly unreasonable added shipping charges when walmart showed free shipping. "
"I purchased jubilee kitchen wax on Walmart's website. They used UPS to ship it came to me in a different box than the original container as UPS had run over the box stuffed it in the bag and put it in another box. When I asked for a refund they never told me I would need photos a week after the fact I was informed and by then it was gone in the trash. Now they only want to offer me 20% back $2.08 because I can't send a photo don't deal with these people bad juju."
"I purchased Scotts shop towels advertised with photos as a package of 6 rolls. It also came up on my search for a package of 6. The price was $15, this product is normally about $2 a roll. But stock was low so I purchased. I received 2 rolls instead of 6. I've tried to resolve this price gouging issue with the company but they have now stopped responding to my emails."
"These people should be arrested. They are fully paid up members of the Villains, Thieves and Scoundrels Union. Stay away at all costs."
"i received an order that I could not remember placing. Wheen I checked, I ordered in September 2017. It is now June 2020. Promax and wamart must have worked together to rush this one! "
"I received a 6-V Lantern Battery from Promax Commerce. As I took the plastic wrapping off the top of the battery came off. I could not find a Lantern Battery for over five years within my city. It was not being sold in the stores anymore. The Lantern flashlight belong to my mom, so I was not throwing it away. Plus this is a good flashlight. What I did with the battery was push the top down and put it in the flashlight without touching the top. It worked! I was so excited. Hurricane season is upon us. Mainly, what I liked about this company was on the statement it said. "If this order arrived damaged, please make sure you contact us within 5 days of receipt. You are able to request a return authorization for this order up to 30 days from your initial order date. The rating I gave was based on the the battery coming off. But I will order from them again. The type of battery I got was a name you see on car batteries. "
"I bought a hose from them it is absolute junk. Used 3 times and it split. 60.00 down the tubes...even tho its supposed to be guaranteed...but only with 30 days. Its been 48 days."
"SHAME ON PROMAX COMMERCE.
Promax Commerce is selling a package of elastic on Walmart's website for $12.08!! This package would normally sell for $4.00.
Simply Despicable.
Profiting off of Americans who are trying to practice CDC guidelines by making their own PPE. I will NEVER buy from this company and I will blog about this company as one of the few who are taking advantage of a deadly pandemic to maximize profits.
Singer Quick Drying Polyester Elastic 3/Pkg-White
Average rating:0out of5stars, based on0reviews
Current Price $22.08
Sold & shipped by ProMax Commerce
"
"I have been buying my Finish Line horse products through the Walmart site with ProMax Commerce and have never had problem one! Everything I have ordered has been right and on time. I accidentally ordered a wrong item and immediately contacted ProMax through email to see if they could cancel my order (and then I ordered the correct item). Before I could even open my personal email, Tammy from ProMax had emailed me and told me it was taken care of. I have NO problems using Walmart to order from ProMax and will continue to do so as long as they offer the pet care items that I need."
"I ordered a set of SIX, 11-foot strands of Edison lights, two weeks ago, from this company through Walmart's online shopping site and only ONE of the SIX was delivered. I have called #ProMaxCommerce at 1.***-***-**** for two days and all I get are recordings and no one will return my call to even listen to my complaint. 12.3.2019. BE CAREFUL shopping through Walmart anymore. Best to pass up these third party sellers altogether. If Walmart doesn't carry the item, surf the internet and find it elsewhere or something comparable. Even paying a bit more is better than the run-around and being ignored after seller has your money."
"I ordered item K&S Metals 9315 (4-pk 3/8"x36"x0.035 aluminum round tube). I received an opened package with only (1) aluminum tube and it was bent. ProMax shipped the item the cheapest, slowest, roughest, way possible. FedEx ground from NH to CA. The item was packaged in a really flimsy box. ProMax is on Amazon, eBay, and Walmart sites. On eBay ProMax has 250K+ transactions and eBay even states you probably won't get a response if you try to contact this seller.
Here's there listing for the item I purchased on the Walmart's site.
9315 Round Aluminum Tube 3/8x36" (4)
K&S ENGINEERING
$15.52
Free delivery
"
"We got the product was damaged and talked to them sent them pictures and the took care of it immediately! People son't call and them a chance to try and remedy the problems and sometimes it's not their fault it's the ones who deliver it! They stand up for their products and that is good to see now a days! Thanks so much for being understanding and thanks for resolving our issues!"