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Product & services pricing
3.74/5
Chance of future purchase:
3.54/5
Shipping & packaging:
3.33/5
Customer service:
3.72/5
Return/Replacement policy:
3.03/5
Featured Review



Verified
5/5

2024-12-18

exactly as advertised.

"great fit and looks amazing, thanks"

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Verified
1/5

2024-12-16

No communication

"Purchased a set of headlights a week ago, the only info I have gotten was an order confirmation the night I placed my order and three other emails wanting a rating about how my experience was. No sign of tracking or anything stating it was on back order or an eta of when I should expect my items. "

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Verified
5/5

2024-12-03

Smoked

"Helpful customer service. Haven’t received the headlights to give a review on them yet "

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Verified
1/5

2024-12-16

Still waiting

"I made my order, said order was processed but never received a tracking number but I have gotten several emails wanting me to review the order but order has never been received so that’s why the 1 star review. "

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Verified
5/5

2024-12-15

Product delivered and function as described

"I am very happy with my experience with ProTuningLab. My order was delivered as promised and the product works as described. I will definitely order from ProTuningLab again."

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Verified
1/5

2024-12-14

Horrendous quality

"Bad customer service, requested cancellation and they still shipped item"

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Verified
5/5

2024-12-07

Let it be light

"Bought a set of head lights 3 years ago with no problems or issues. I'm just now replacing the ballast, quick and easy. Simply emailed with my item number, received a reply within a few minutes with the replacement Ballast needed for my head lights "


Verified
5/5

2024-12-12

Good experience with ProTuningLab

"I purchased Spyder headlights for my 2004 GTO from PTL. I thought the website and order process was easy to use and delivery was quick. Package arrived in great shape and communication was good the whole time. I would use PTL again."

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Verified
3/5

2024-12-11

Awesome,

"Looking forward to receiving my headlights and look forward to future shopping "

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Verified
5/5

2024-12-11

Everything was great

"Parts were correct and delivered in time"

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Verified
5/5

2024-12-10

No Hassles

"Easy, hassle-free transaction."


Verified
5/5

2024-12-07

Great

"Fast easy and simple great product"


Verified
4/5

2024-12-07

Rose Anne rocks

"Rose Anne has been a great help to me I bought lights from your company 8 years ago needs replacement bulbs she has been helping me for almost a week straight and she gave me a link to order new bulbs since mine burnt out "

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Verified
2/5

2024-12-06

Poor response

"I ordered on a Wednesday, it said it would take about 4 days after it shipped, I didn't receive shipping information with tracking numbers at all it was over a week. I ordered 2 items and only received one and with no tracking information what can I do???"

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Verified
4/5

2024-12-05

"Needed exhaust, reasonable price quality products "

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