"Why do you want to know if I am good with you guys when I haven't gotten my merch yet?"
"Received my exhaust in 3 days. Thank you "
"I placed an order about 2 weeks ago and have not received the order or an update on the shipping status. Which goes against the estimated 2-4 business days. I hope it actually gets shipped out soon. "
"The connector's are not for OEM connectors. Where am I supposed to find a business that is electrical geniuses that can rewire my OEM connectors to these new connectors?? Waste of money!!!!"
"I ordered spoked headlights for my 2013 suburban and the harness on my suv does not match up like the video emailed all the push pis connect but the bulbs themselves do not fit what so ever."
“Hello
This one uses the bulb sockets for the LED accent lights and turn signals in the front. So you need to remove your bulbs off your DRL bulb socket and Turn Signal socket and then connect ours into there directly. If this is not a familiar process we do recommend professional installation.
This headlight's connectors are verified to fit and have no issues for years. ”
"The tabs for cooling fans were in the wrong places "
“Hello
We apologize if there is an issue with the product. Could you please send your order #, and the details of the issue to our support team? Support@ProTuningLab.com. Thank you”
"You all were very quick filling our order thank you the grill is so nice thank you"
"Great reseller and parts."
"Love the service can’t wait for my new lights "
"I bought headlights under the assumption that they would come LED equipped headlights and to my amazement they were normal HID headlights. That's after paying approximately $185.00 plus an extra 36.99 per headlight to have LED's installed. WHAT A SCAM! I HIGHLY RECOMMEND NOT PURCHASING FROM PRO TUNING LABS!"
"They called to let me know how much shipping was going to be to Alaska. It was too much it was nice that called me about it. "
"Cool lights showed up to my house pretty quick too."
"Easy part selection. i WAS QUICKLY ABLE TO FIND WHAT i NEEDED."
“Thank you for the feedback! We appreciate you! If you have any questions or concerns please do not hesitate to reach out to us via phone or email. Have a very blessed weekend!”
"Got here early looks good "
"Prices are good and checkout is easy. Free shipping is also a nice touch. I’ll be updating after I receive and test the product. "
"One stop shop found what I needed and done!"
A rep from ProTuningLab.com, protuninglab, has responded:
“Hello
It would be best to contact our customer support if there's a misunderstanding about the product. This is a HID replacement housing only and it states you must re-use your OEM HID bulb & ballast on the new headlight. After transferring the OEM HID bulb and ballast to the new housing, there's only 1 headlight connector to plug into. So this headlight is actually really easy to install. Please follow those directions and you should have an easier time figuring out the installation process for this headlight. Nothing requires re-wiring, electrical work, or modifications. This headlight has been selling for almost a decade without any issues as long as you install it properly.”