"Why do you want to know if I am good with you guys when I haven't gotten my merch yet?"
"I tried to buy some headlights for my truck. For reasons that no one can explain the transaction was rejected. The lady told me that she didn’t know why & my best course of action is to buy my lights from some other retailer. Kind of strange. Oh well I’ll try & get them somewhere else."
"Ordered some LED tail lights. They arrived in less than a week. Took thirty minutes to replace and everything works perfectly at cost comparable to the OEM product. "
"Called in asking for headlight advise and was very pleased with the assistance. "
"I hope it looks like original and bolts and bulb match and align"
"The site said product was in stock, but then my order was cancelled. That's twice it's happened."
"A.W.E.S.O.M.E. I recently purchased a header and it fit great and came with the hardware needed to install."
"Well since I haven't written a review yet( despite what this service says) and haven't received my headers yet(despite what this service says) I cannot rate Pro Tuning Labs products or service.
When I actually receive my headers I'd be happy to rate Pro Tuning Labs about their service and quality.
ResellerRatings needs to be a little less aggressive with their marketing strategy is all I have at the moment."
"I opted for the led bulb upgrade and was charged but never received them
I received my headlight assemblys but not the led bulbs "
“Hello
Apologies but it looks like we did send a separate tracking link for the LED Bulb upgrades. It may have been filtered out spam as well since there's a lot of text in that email.
It looks like the LED bulbs been delivered on August 4th, already so please check your mailbox as it was sent via USPS. If this was a mistake, we kindly ask for you to revise your review. We appreciate your business!
Thank you”
"Easy navigating and good deal!!!"
"Everything came looking nice, and nothing appears to be missing. I did, however, order Xenon HID bulbs, and was a little confused by the set up for the wiring harness. It'd be nice if it came with instructions to assist with setting up the HID circuit.
Otherwise, it's been a lovely experience."
"Easy experience, no problems"
"Good place wish they had some more stuff and parts and what not "
"Website was easy to navigate. I was able to get what I needed"
"Can’t really ask for more than that."
"Good quality product and are really simple to plug and play "
A rep from ProTuningLab.com, protuninglab, has responded:
“Hello
Apologies but your card had actually declined to charge. The funds were not transferred and had declined to fully authorize. Therefore the order was rejected due to that reason.”