"GIVE ME VERY GOOD AND FAST INFORMATION AND EXCELENT DELIVERY"
"Excellent customer services"
"I work with Cynthia Blank (inside sales), and she responds very quicky to my emails regarding quotes."
"Siempre atentos y apoyando con cualquier duda que tengamos. Excelente atención y seguimiento "
"I have received terrible support from PAC to the extent that I have already started doing business with an alternative vendor.
When I ask a question in an email I get a response that leads me to believe my email wasn't read or only partially read.
When I ask for a quote I get no response for days or at least a week.
When I ask anything, I have no confidence PAC will answer appropriately either in content or on time.
Do I have records and past emails to backup what I'm claiming. YES
Will I take the time to dig those up as examples for you. NO, not worth my time."
"PAC Customer service, product selection and website all come together for a great customer expirience.
Product is delivered on time and in great condition.
Thank you PAC!
Earl"
"Thank you for the time you gave and the quotes were very timely and exactly what I requested."
"New workstation worked great! Great customer service."
"Arrived on-time and in excellent condition."
"Travis takes great care of us"
"Travis is always helpful and timely in his responses. Products arrive quickly and work flawlessly."
"Workbenches in stock and delivered in a timely manor "
"Didn’t mind the extra security to prevent fraud but what takes so long to get a simple support pole. I don’t think it’s even shipped yet because I haven’t received any updates, just waiting. Take a page from Amazon and keep your customers in the loop, tell me/us what’s going on, wish I’d used Amazon, my basement would be finished by now."
"I made an order on 5-19-2024. They charged by credit card and as of today no product delivery. I have called 3 times and they say it should be shipped soon. Yesterday I called and they couldn’t be bothered to check. They said someone would email me. I guess this is it. If they can’t deliver just refund my momey."
“Hello. We apologize for the extremely long lead time on the solution that you ordered. This product is in high demand and the manufacturer had given us multiple ship dates and did not keep to those dates. We are truly sorry however, your order has shipped on 07/26! We appreciate your patience and your business. ”
"I ordered 3 Metro shelves delivery was fast and efficient. thank you.
"
A rep from Production Automation Cor, kristina.olson, has responded:
“Good morning. We apologize for the delay. The manufacturer had a longer than normal lead time on the 63P. We did however send you an update on 08/16 to let you know your ship date would be 08/26. Your order did ship on 08/26 and we emailed you a copy of your invoice with tracking. We will resend the email now to ensure you receive it. Please check your spam in case our emails have been going there. Again, we apologize for the delay. If you need anything else, please reach out to customer service and we will be happy to assist you! Have a great day!”