"I could not ask for better service in my recent purchase from Prolighting. I would highly recommend them to my friends.
Buford Gavin"
"Good price and fast service."
"Overall rating of Prolighting.com is very good.
The customer service was friendly, polite and kept me informed as to the status of my order."
"Outstanding web-site! Fast service & great price"
"Prolighting customer service people are professional and keep you abreast to every step of the transaction. So if they are on back order there are no surprises. I don't like to have to call the vendor about something I ordered, I expect them to take ownership if they accept the order and follow it up responsibly letting me know when I can expect the product."
"I have used Prolighting a few times now and I have to say, I am impressed. They have been a good source for my lighting needs. They have always responded quickly to my emailed questions and product delivery has been as promised. I would rate them a 10 out of 10.
Thank you,
Rovert Kimball
Gatton Electric"
"The online order form was very easy to use. Unfortunately I made a mistake on my order and didn't catch it until after I had sent it in. I immediately called customer service and everything was handled courteously and efficiently. I was impressed!!!!"
"My overall experience with Prolighting.com was excellent. My local supply houses raised all their pricing on lamps and ballasts and I was able to find a major brand lamp for a fair price. In Addition to that, it was delivered to my doorstep in not time at all.
Thanks!
Scott Masterson
Masterson Electrical Services"
"My overall experience with Prolighting.com was excellent. My local supply houses raised all their pricing on lamps and ballasts and I was able to find a major brand lamp for a fair price. In Addition to that, it was delivered to my doorstep in not time at all.
Thanks!
Scott Masterson
Masterson Electrical Services"
"I very rarely submit customer reviews, but I'm making an exception. My first ordering experience with ProLigting.com was absolutely flawless. The fixtures and tubes I needed were easy to locate and order. The shipment arrived on-time and in perfect condition. In particular, I was very impressed with the packaging of tubes.
The website is very well organized and easy to use. I really enjoyed the installation photos submitted by customers. I also found the product selection information very helpful. Spend 5 minutes browsing the website and you will see what I mean.
I could not be more satisfied. The ProLight.com folks simply "get it".
John Porten"
"My very first order with Prolighting is backordered. No mention of it being out of stock, when I ordered. After four days without a shipping notification email, I investigated by tracking my order, only to find out , then, that my item was backordered. I'm still waiting. Prolighting should notify me, at least, with an estimated availability date of the shipment. Customer communication is lacking. Update me, please!
******UPDATE******
Kyle from Customer Service notified me in just twelve(12) hours..impressive....I went to the original order page, and I'm sorry to admit that I overlooked the note:ships in 2-3 days.......My Bad!
"
"Fast service, had what I needed in stock and was delivered sooner than anticipated."
"This is the only legitimate website I found that carried the ballast that I needed. Ordering was easy. I had one issue where the merchant did not inform us that the item was backordered. I had to log in myself to see why the item has not yet arrived and I saw that it was backordered. Otherwise, everything was delivered correctly and we are happy with this merchant. "
"I was VERY happy with the my purchase and experience using prolighting.com! "
"knowledgeable staff fast shipper ... light was a little banged up but probably UPS fault because it appeared to be well packaged. Never returned because light was going in a barn so can't advise you there. "