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Product & services pricing
3.82/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.33/5
Customer service:
4.35/5
Return/Replacement policy:
4.18/5

Verified
5/5

2024-08-06

Great postcards

"Large selection of postcards to choose from and modify, if need be. Delivery time was quick!"

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Verified
5/5

2024-08-03

Very Pleased!

"The material arrived as expected."

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Verified
5/5

2023-09-08

good quality

"Prospects Plus has one of the best systems to prepare mailers. I love the ease of their system. They seem to be pricier than all the other companies, but the service is worth it. "

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Rep reply posted 2023-09-12
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Ruth, thank you for taking the time to review your recent order with us. Your mailed panoramic Just Sold postcards looked fantastic! We also thank you for being one of our Exclusive Market Dominator customers. It is always our pleasure to assist you with your marketing.”


Verified
3/5

2024-07-25

Easy to order, timely arrival, but slightly disappointed with final product

"I used a stock business card template and simply updated the text. I left default font style and font size unchanged from the supplied template. While the cards look nice, I feel the text size is too small and not easy to read. I had expected using the default font style and sizing would have resulted in a better designed final product. If I could redo the cards, I'd absolutely increase the default font size."

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Rep reply posted 2024-07-29
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Our customer support team has reached out to you to offer a reprint at no charge. The text size can be enlarged if a customer wishes in the ordering process and we can assist you with that. We look forward to speaking with you and want to be certain you are satisfied with your order.”


Verified
5/5

2024-07-25

Great customer service

"I love great customer service, and I get that every time with prospect plus. Aside from that the sight super easy to navigate which is another reason I continue to use them every time. "

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Verified
5/5

2024-07-24

Great!

"Super fast easy to use website, postcards always look great"

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Verified
4/5

2024-07-17

Prospect postcards

"Very pleased with the ease of designing and sending post cards. The cards look great and were mailed very quickly. This will be a great marketing tool."


Verified
5/5

2024-07-15

Great Value

"Easy to use the website to create beautiful postcards. Delivered fast!"


Verified
5/5

2024-07-12

Pleasantly surprised!

"Great communication when needed, but overall an intuitive and easy site to use to build out marketing material. I'll definitely be back.... I expect again and again."


Verified
1/5

2024-07-01

Bad prints, worse customer service

"Of 300 postcards, the 2 I had access to, showed a mark on a photo. And not in the exact same place on the cards. The texture did not indicate this blemish happened during the mail process.
I sent an e-mail with pix of both cards.
No response.
Called the 866 customer support line and the young lady could only say that there is a disclaimer on their website that the post office sorting equipment smudges the cards. She added that only 4 or 5 of them are usually affected. No way she would know if that is true.
I would have expected at least an offer to have me return one of the cards to them to at least look at it.
But no. No concerns from Prospects Plus.
I will go back to my other supplier.
If YOU are wanting to make a good first impression on a carefully selected mail list, I have to recommend any company other than Prospects Plus.
"

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Rep reply posted 2024-07-08
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“While we do have a notice on the site that on occasion there can be postal sorting damage to a portion of your order usually affecting the seed cards (your copy) due to the increased amount of passes through the sorting machines since they are generally going to a different area we do want you to be happy with your order. Our customer support team has contacted you and we believe we have resolved the issue to your satisfaction.”


Verified
5/5

2024-07-01

Needed a correction on my postcard and they were on it!

"Great job! I hit submit before I added the sold price on a postcard. I called customer service, and they added the price and sent me another proof right away. I approved the new proof, and they were able to get my postcard out i the mail the next day. Thank you!"

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Verified
5/5

2024-07-01

ProspectsPLUS always delivers!

"Always great and fast service. I appreciate you guys!"

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Verified
5/5

2024-06-27

Great service!

"Super easy to upload cards and delivered quickly. "

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Verified
5/5

2024-06-27

Takes all the guess work out!!!

"Seamless effort and strong results
Click and go with large portfolio of topics
"

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Verified
5/5

2024-06-25

EXCELLENT SERVICE!!!

"QUICK ATTENTION TO MY SPECIFIC NEEDS AT THE MOMENT OF MY CALL"

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