ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.84/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.33/5
Customer service:
4.35/5
Return/Replacement policy:
4.18/5

Verified
4/5

2019-08-09

8-9-19

"I have used Prospects plus many times. However, the last Just Listed postcard I sent out had smudge marks on almost every single card. I was very disappointed. "


Rep reply posted 2019-08-20
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“That can sometimes occur through the postal sorting machines, especially on your copy of the postcard if it is going to different zip code and plus four as it is sorted more times than the rest of your order. Our customer support team has reached out to you to explain and we also have a warning in the ordering process to make you aware of the possibility of that happening. We have a tight quality control system and even though your postcards leave here in pristine condition they can be damaged in the mail process. It doesn't happen. We do appreciate your business and want you to be happy with every order!”


Verified
4/5

2019-08-07

everything shipped

"everything shipped but I had to do to it in two separate orders because one was a list of my own and the other was based on a demographic search"


Verified
2/5

2019-08-06

Market Dominator= Much less than expected or promised.

"The products itself looks very nice but it has not delivered the intended results. I have been using the Market Dominator product, mailing monthly to 500 homes in a very strong, high turnover Upstate New York market. The product's marketing was very specific, "Own a 20% market share of listings within 24 months" they exclaimed, if you just stick with the program. They said it may take a 3-4 months to gain traction, but after 18 months, not a single listing. When I voiced my concern that the product was not living up to the promise, I received a call from the founder. After first stating that he'd allow me to terminate my contracted subscription early, without penalty, he then asked if I was out knocking on doors in the area I am farming. Knocking on doors, are you kidding me? When your marketing stated, and I quote "own a 20% market share" by using this product, there was no mention of door knocking. I can do that for FREE. At a cost of around $400 per month, being busy enough to pay for this takes enough of my time without knocking on doors like a rookie. It would appear that I have learned yet another lesson and that the only people who benefit from "most" real estate marketing are the people selling it."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-08-08
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Tracy, thank you for your input. We are always willing to strategize with our clients on how to get better results and make changes as necessary. There are many variables that can affect marketing results, including the composition of the chosen carrier route, the competition from other real estate agents within the route, the turnover rate of the route, etc. It is important to us that our clients achieve their desired results. We do not expect anybody to continue to spend money on a product that is not producing results. We are happy to discontinue this service for you at any time if you wish. We will contact you directly to discuss this further.”


Verified
5/5

2019-08-06

Great delivery

"Postcards were easy to design and delivery was prompt."


Verified
5/5

2014-11-28

Customer Service

"Consistently delivers and prompt. excellent customer service. I use them for Just Listed and Just Solds. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2014-12-10
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“That's what we aim for - thanks for your business!”


Verified
3/5

2019-08-04

Question

"I haven’t seen one that was delivered yet. Shouldn’t one be mailed to me?"


Rep reply posted 2019-08-05
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Yes, Mary Jane, a copy of your postcard is on its way to you. Your Football Schedule postcards were ordered as a Jumbo postcard going standard class mail. As referenced on our website, standard class mail is a slower delivery time through the USPS and it can take up to two and a half to three weeks for delivery. Your order left our facility on 7/29. Since you are in Atlanta and not that far from us it may take a bit less time for delivery. Thank you for your order and if you have questions, please don't hesitate to contact our customer support team at 866-405-3638.”


Verified
5/5

2019-08-01

Great fast service. Highly recommended

"Great service. Highly
Recommended!
"


Rep reply posted 2019-08-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for your business and your kind words. Your Just Sold postcard looked great!”


Verified
5/5

2019-07-26

Great product, fast shipping.

"Great product, fast shipping. Love it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-08-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for choosing us for your Ship-To-You Just Sold postcards and congratulations on your sale!”


Verified
5/5

2019-07-23

Excellent ,easy and fast service

"It was easy and fast. When I had a problem and called they helped right away"


Rep reply posted 2019-08-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for choosing us for your Just Sold postcards. They looked great and congratulations on your listing! We are always happy to help!”


Verified
5/5

2014-03-05

I love ProspectsPLUS

"I have been using ProspectsPlus for years especially to my Farm area. I use the Just Listed, Just Sold, and the Market Update postcards. My Farm loves the Market Update postcards that I send out quarterly. It literally takes me about 2 minutes to send out. These postcards keep in front of my Farm and has resulted in a consistent flow of business."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2014-03-05
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thanks so much for sharing your experience!”


Verified
5/5

2019-07-23

Fantastic

"I am a professional graphic designer and was concerned about the quality of the finished product. The platform was very easy to use, especially choosing the mailing list to go with the post card. When I received my seed mail, I was HAPPY! BeautifuI, high quality print. Will absolutely use ProspectPlus again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-07-23
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We are so happy to hear you found our site easy to navigate. Your custom upload Jumbo postcard looked fantastic! We appreciate your business and look forward to working with you again.”


Verified
2/5

2019-07-22

Very difficult product to use.

"Most likely heavy use of Java Script, which works differently on various browsers. Had to have help on the phone to navigate through the product because it is not very intuitive. Not likely to use again. "


Rep reply posted 2019-07-23
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Our site currently does require flash to load the templates. Our customer support team is always happy to assist you in the easiest ways to use our website. For uploading custom artwork you will want to review our sizing specs. If you would like to give us a chance to walk you through it once it really is pretty easy after that. Our customer support team is reaching out to you to see how we can improve your experience with us. ”


Verified
1/5

2019-07-22

Still waiting

"My order was delivered to someplace in NY and I live in PA. Still don't have my postcards which makes it hard to contact potential customers. As they say time is money and every day is costing me opportunities. Not a happy camper."


Rep reply posted 2019-07-22
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Hi Brian. We just went in and checked your tracking for your shipped- to-you postcards and we too see that the post office is showing a delivery address in NY. The correct shipping address is printed on the package and it is clearly in PA. It appears that the post office has made an error in the delivery. Not to worry, we will reprint and reship your order immediately to you at no charge. We apologize for the inconvenience and we will certainly make it right for you. Should you ever have any problems with your orders with us, just give our customer support team a call and we will take care of it.”


Verified
3/5

2019-07-20

Standard size postcards

"Hi. I really like the company. However I was disappointed at the tiny size of the standard size postcards. I would love to try the jumbo size but was out of my budget. Thought the standard would be bigger, not tiny. I love my door knockers. Didn't get any calls from the PC. Just hope you all offer some great deals. Thank you. AG."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-07-23
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We offer discounts at the top of our site on various products under the Specials link. Our standard size postcard is 4.5 x 5.5 and a jumbo card is 5.5 x 8.5. We appreciate your business and you have questions regarding sizes etc. just reach out to our Customer Support team at 866-405-3638. ”


Verified
5/5

2019-07-19

Love it!

"The jumbo post cards turned up really nice! The turn-around was quick. The geographic options for delivery I like. I was using a different vendor before. But, I think I like you better. I will definitely use you again."


Rep reply posted 2019-08-06
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Wow, that is great news! Your Just Listed postcards looked very professional. Using our MapMyMail mailing list tool is a quick and easy way to build a targeted mailing list. We appreciate your order. ”