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Product & services pricing
3.84/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.33/5
Customer service:
4.35/5
Return/Replacement policy:
4.18/5

Verified
5/5

2019-03-13

Great service,

"Great service, quality products, and turn around time."

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Rep reply posted 2019-03-15
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for ordering your Shipped-To-You - Listing Inventory postcards. They looked great and we hope they help you to build up your personal Listing Inventory!”


Verified
3/5

2019-03-12

Time is of the Essence

"from time I order to the time they go out is taking too long..."


Rep reply posted 2019-03-13
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Your Calendar postcards were ordered on March 5th at the post office on the 6th. First class mail does take 3-5 delivery through the post office. It appears that your postcard tracking scans were within that time frame. We work hard to get our customer's postcards orders processed in one business day and unfortunately, there is no faster option for postcard delivery other than first class mail. If you are in a time crunch, we do offer a pdf (digital file) that you can print yourself and mail locally. ”


Verified
5/5

2019-03-11

Fantastic quality! Easy to use/create!!

"Great company and products were wonderful. "


Rep reply posted 2019-03-13
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Your Listing Inventory postcards looked fantastic. What a great message for people wondering what their home would sell for or if now is the right now. Thank you for your order and we look forward to working with you again. ”


Verified
5/5

2019-03-11

Wow what an Experience!!

"This was so easy! I co-branded with an agent we set it all up while we were waiting for clients at an open house and uploaded our list. They were sent directly to our list on time and look so professional! The price was really fair and I will use Prospects Plus again!"

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Rep reply posted 2019-03-13
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We love to hear our customers say ordering was easy! We know your time is valuable. The co-branded postcard backs are a great way for Agents and Mortage Professionals to co-brand a message together. We hope your Open House was a big success and we look forward to working with you both again. ”


Verified
5/5

2019-02-16

Different address

"I sent over my master copy of addresses, but some of the addresses were changed or forwarded to different address. They said it was the Post Office decision to change them!!!! I was not informed of this. Nothing was done for customer service satisfaction. I changed the rating to excellent because they did call me back and did follow through on great customer service. Thank you, I did not expect it.
"

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Rep reply posted 2019-03-08
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We do put all of our mailing lists through the change of address system with the post office to make sure that they reach the address. Melanie of our customer support team has reached out to you to go over everything and resolve the matter to your satisfaction. You are sent complete order tracking via email with all address for each postcard and anything appearing in red has been changed. It may be as simple as adding the plus four zip or if a change of address is on record correcting the address to what matches the current information on file with the post office. It appears that 3 of your addresses were updated out of your total mailing list. We have however refunded the total order since you are unhappy with that practice. ”


Verified
5/5

2019-03-09

Prospect Plus materials are delivered in a timely manner. Plus the material is excellent quality!

"Awesome service! I had a question during my ordering and the rep was so helpful! "

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Verified
5/5

2019-03-08

I will order again!

"The product quality was better than expected, there is a variety of cards and downloads to choose from and the cost is better than I have found elsewhere, even with my own company. Also, I ordered only 25 to get started, and they sent me a few extras which I fully took advantage of for no additional cost.
Delivery was quick and packaged properly.
Thank you!
"

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Rep reply posted 2019-03-08
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for choosing us for your Daylight Savings Time postcards. Your postcards looked great and we love how you customized one of our templates. It was clever and fun. If you have to lose an hours sleep might as well laugh about it! Thank you for your business. ”


Verified
5/5

2019-03-07

Jumbo Expired Listing Cards!

"Just addressed for mailing!"


Rep reply posted 2019-03-08
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for ordering our Shipped-To-You Expired Listing postcards. They are a great way to approach a homeowner whose home didn't sell and open up a dialog as to why that might be and how you can help them achieve a successful sale. Best of luck!”


Verified
5/5

2019-03-05

Great experience.

"Excellent customer service! Product creation and delivery was a breeze! "

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Rep reply posted 2019-03-08
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Your Neighborhood Update cards looked wonderful. They are such a smart way to market to a geographic farm or any area you want more listings in. It is a great way to let targeted homeowners know what is happening in their hyper-local real estate market and that you are the agent to call! We appreciate your business. ”


Verified
5/5

2019-03-04

Always awesome

"Fast shipping, always delivered quickly. Always quality products. They are always my go-to."

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Rep reply posted 2019-03-08
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Thank you for choosing us for your Just Listed and Just Sold postcards. We appreciate your kind words and look forward to working with you again on your next one!”


Verified
5/5

2019-02-28

Postcards

"Great experience and quick turn around"

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Rep reply posted 2019-03-04
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We are glad to hear you were pleased with your order. Your Listing Inventory postcards looked great and they are a smart way to target new listings in today's competitive listing market. Thank you for your order!”


Verified
4/5

2019-02-27

Just Sold postcards...

"The design program was easy to use. I don't' know about delivery though as I had requested to be included as a recipient for the mailing but I have never received a card. "

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Rep reply posted 2019-03-04
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Your Just Sold postcards looked great! We thank you for your order. It looks like your postcard was sent to your office address. You might want to take a look there. You do have the option of changing the delivery address for your copy of the postcard in the ordering process. We suggest using your home address for your sample card to make sure you receive it timely. If you want to give our customer support team a call at your convenience we are happy to show you where to change the delivery address for your sample postcard. ”


Verified
4/5

2019-02-27

great

"Post cards were great and received them in a timely manor"

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Rep reply posted 2019-03-04
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“Great to hear! Your Call To Action postcard for the Free Home Market Analysis looked great and they are a great way to target new listings. Thank you for your order and we look forward to working with you again. ”


Verified
5/5

2019-02-26

Exactly what I wanted!

"I ordered postcards through prospects plus opting for the jumbo size. I was a little leery of the automated proof system but figured I’d give it a try. The postcards and the printing quality were phenomenal. As soon as I receive my shipment, I ordered my next round of postcards. I will continue to do business With prospects plus. Postcards were delivered within two days as promised, even included additional postcards above the number I order."

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Rep reply posted 2019-03-04
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“We are so happy you are happy! Your postcards looked great and what a fun message! We look forward to working with you again in the future.”


Verified
4/5

2019-02-26

Free Reports

"I have always been impressed with the service provided by Prospect Plus and have used them many times. I was a little bit less then impressed with this last order. First of all your title of Free Reports is a bit misleading as it costs something to get the first page done. I realize that I can print off as many as possible and that is what the 'free' means, but again I think its midleading. Also there is no button that says 'download here' in the email you sent telling me the order was ready. I called on it and she resent the email but it still didn't say specifically what I had to do. I hit the website link and figured it out from there what I had to do, but I think you need to make that a little clearer. "


Rep reply posted 2019-03-04
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:

“It is certainly not our intention to mislead anyone. When we say Free Reports we are referring to you providing direct response marketing content to prospects requesting it from you for free. You can download the same content totally free under Resources, Free Reports. However, if you wish to personalize the reports with your contact information and photo and logo there is a $19.95 charge for the personalized version of the free report as a pdf. Since you may not have been aware of that for this order sending you a $20 gift card in hope that we resolve any issue. We appreciate your business and want you to happy with our service. ”