"Delivered as promised; plus got overrun cards free. "
" Good experience! The postcards looked great!
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"Fast!! I will use them again. "
"Several were returned because the address was not good.... how can that be? AND they were smudgy, quite remarkably, even though you stated that my sample postcard sent to my address, may be....the official mail out of post cards, wound not be that way, due to the process. They looked so unprofessional. I paid for 500 postcards to be sent out...
I have used you in the past, and would not again! It's a shame, because I was testing ans familiarizing myself with your marketing, to offer it to the agents that I manage in my office. We are one of four in our company."
“Our customer support team has reached out to you today to resolve the issue to your satisfaction. Returned mail goes through the mail sorting process twice, on the way out and then on the return path and therefore the likelihood of damage to return mail is far greater the more times they go through the sorting machines at the post office. We certainly certainly care about both your professional image and ours but we hope you will not judge the quality of the order by the returned mail pieces. ”
"My first experience with ProspectsPLUS was a great one! Their customer service team quickly helped me with my first order and it looks incredible! Will definitely be coming back to ProspectsPLUS for my future marketing needs!"
“That is great to hear! It was our pleasure to assist you. Congratulations on your sale and if you need anything in the future don't hesitate to contact us. ”
"Thank You Prospects Plus. My “JUST SOLD” postcards came super fast and looked EXACTLY as I designed them!"
“We know how important getting your message out in a timely fashion is to your business! We appreciate your choosing us and look forward to working with you again. ”
"Another great experience with ProspectsPlus! This project required meeting a timely schedule, and once again it all came together like clockwork. Thank you ProspectPlus!"
“Thank you! Your postcards looked great and we appreciate your taking the time to review us. ”
"I am a Realtor, using Prospects Plus for the first time. I was looking for a faster, more user friendly site, that still produced quality real estate brochures for my listings! Found the site easy to use and very happy with the results! Fast turnaround and quality brochures for a decent price! And best if all...the COLOR in the brochures is super close to my actual photographs...so many other sites deliver such distorted color, I was very pleased with Prospect Plus' color and product. I will use them again....the owner even called me thanking me for my first order! Wow!"
“We are so pleased to hear that you were happy with your experience with us. From our owner to each person in our company that works on your order, our number one goal is to exceed our customer's expectations! Thank you so much for your order. ”
"I went with another company because they had a promotion that I could pass on however there was no paper trail of where they send their postcards. They ended up charging me the full price which I had to dispute with my bank. I am glad I came back to ProspectsPlus. I feel I got what I paid for, with no questions, fast, reliable, quality post cards."
“We know how important it is to our customers to be able to track their mail through the delivery process. That way you always know the status of your order and when they are delivered. We are happy to have you back and we look forward to working with you again!”
" I put in my order on a Tuesday for an open house on Saturday and they got the flyers out and distributed by Friday. Perfect timing, thank you"
“We are so glad the cards made it in time for your Open House! Hope it was a huge success. ”
"Very good - Thank you very much"
“Your Expired Listing postcards looked great! What a great way to target more listings with inventory being so low in many areas. Thank you for your order. ”
"I take genuine pleasure in recommending ProspectsPLUS. They carry quality postcards, very organized, and when postcards are ordered, they are delivered in a timely fashion."
“Thank you, Helene. What a nice thing to say. We know how important your brand is to your success. I love the Content postcards you selected. They are a such a nice in-between size piece. Newsletter like but shorter and more targeted to capture recipients attention span. It is hard to get people to read long content these days. ”
"I have been wanting to do some mailouts but just never took the time to do it. Prospect Plus made it so easy! I will be doing more! "
“We know how busy our customers are and that time is always in demand. We are happy to hear you found it easy to cross your mail-outs off your to-do list with us! ”
"This was my first time using ProspectsPlus.com. Overall I liked the interface and products that they offer. Where it went bad for me was the delivered final product. Everyone of them (at least everyone that I saw and I personally saw at least 10) had a smudge mark across the front. They did let me know that was a possibility with my personal copy as that went through several sorting machines, but the thing is, my personal copy (which also had a smudge, just not as bad), actually looked better than the delivered ones. The reason I know this is because this mailing went out to my farm which I am a resident in so all my neighbors, as well as the sellers of the home on the mailer, showed me their copies. Since this is an upscale community, this does not reflect well on me. While overall I had a great experience with ProspectsPlus, I will not use them again because they can not guarantee my marketing pieces will not look bad when they are delivered.
Updated - ProspectsPlus explained to me personally, that this was out of their control, that it all had to do with the sorting machines at the USPS. Their customer service went above and beyond to make this right with me and I am completely satisfied with them and will definitely use them again in the future. I will look into different options for delivery because you can't depend on the USPS, but ProspectPlus is now five stars in my book."
"As usual Prospect Plus is very timely with getting the postcards sent. BRAVO
However I never received a copy of the postcard sent to me....
"
“Just Sold postcards are such a great way to let the surrounding neighbors know you are the agent that gets it done! Thank you for choosing us. We appreciate our loyal customers!”
A rep from ProspectsPLUS.com, ProspectsPLUS!, has responded:
“Your postcards looked great and yes we often run extra cards during our print process and we always send those along to our customers at no additional charge. Thank you for your order. ”